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# Head of Platform Reliability

- **Company:** Cielo
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $165,000.0
- **Contract:** Permanent contract
- **Skills:** Reliability Engineering, Blockchain, System Availability, Kubernetes, Terraform
- **Published:** September 5, 2026
- **Apply:** https://www.wayup.com/i-j-Head-of-Platform-Reliability-Cielo-Projects-308709488481866/

## About the Role

+ To have led site reliability or production engineering somewhere failure had consequences.
 + To have run error budgets in practice - used one to stop a release, and defended the call
 + Honest experience of continuous coverage - what burns people out, what does not, and the difference between a rotation on paper and one people can live with
 + Kubernetes, Terraform, and an observability stack you have actually debugged, rather than configured.
Useful, not essential

 + Blockchain nodes in production.
 + Banking, payments, or somewhere else an auditor asked you to prove something.

## Description

Head of Platform Reliability
Chain infrastructure carrying regulated money, in production, for institutions that hold it to the highest possible standard.
You would own its reliability. That means defining the service levels, setting the error budget policy, and holding the authority to stop a release when the budget is spent - a call that stands regardless of seniority.
You would build and lead the engineering team that runs it, on a rotation you design. We would rather you designed it properly than inherited something and patched it.
Chain platforms fail differently from the systems most reliability engineers have run. State is expensive, restarts are not a strategy, and a surprising amount of what looks like infrastructure turns out to be protocol behaviour. If that sounds interesting rather than daunting, we should talk.


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