> Markdown version of [/jobs/ext/2734659-it-technician](https://www.wearedevelopers.com/jobs/ext/2734659-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Technician

- **Company:** Rapid Micro Biosystems
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Computer Maintenance, System Configuration, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Microsoft Office, Windows Servers, Windows Client
- **Published:** September 5, 2026
- **Apply:** https://startup.jobs/it-technician-rapid-micro-biosystems-9849956

## About the Role

* The ideal candidate should have some experience in the IT Field (2+ years)
 * Strong computer troubleshooting skills in a wide variety of Microsoft based products (Windows 10/11, Windows Server, Microsoft Office 365, MS Office)
 * Basic understanding of LAN/WAN concepts and networking such as IP, VPN, DNS, DHCP, and associated troubleshooting
 * Must demonstrate excellent customer service skills
 * Strong communication skills, oral and written
 * Must thrive in a team environment and demonstrate effective team interaction
 * Must have strong organizational, priority, and time management skills with the ability to multi-task
 * Ability to work in a fast-paced environment with shifting priorities
 * Possess self-initiative and motivation to work without requiring strict supervision
 * Ability and desire to learn new skills quickly
 * Ability to determine severity and priority of an issue, know when to escalate or hand-off
 * Ability to maintain a calm and patient demeanor when working with end users
 * BS in MIS/CS/Engineering or equivalent
 * Currently possess or are working on at least 1 certification (A+, Net+, Microsoft MTA, etc..) or relevant industry experience

## Description

* Participate in the helpdesk ticketing queue to provide resolutions to internal customers' IT issues
 * Process onboarding and offboarding tasks for new hires and employee departures
 * User account creation
 * System setup and deployment using a standardized imaging tool
 * Physical setup of IT hardware for internal customers
 * Perform software installations for core and add-on applications
 * Monitor patching status for the corporate network, provide reports on compliance and remediate as necessary


## Related Videos

- [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Challenges of building React and React Native apps](https://www.wearedevelopers.com/videos/448-challenges-of-building-react-and-react-native-apps)
- [Are Your APIs Ready for AI Agents](https://www.wearedevelopers.com/videos/2004-are-your-apis-ready-for-ai-agents)
- [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started)
- [Introducing Digital Samba Embedded Video Conferencing API MCP Server](https://www.wearedevelopers.com/videos/1640-introducing-digital-samba-embedded-video-conferencing-api-mcp-server)

## Related Articles

- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)