> Markdown version of [/jobs/ext/2734770-technical-lead-infrastructure-services](https://www.wearedevelopers.com/jobs/ext/2734770-technical-lead-infrastructure-services). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Lead, Infrastructure Services - **Company:** Augusta University - **Location:** Augusta, GA, United States - **Experience:** Expert - **Salary:** $95,200.0 - $120,000.0 - **Contract:** Permanent contract - **Skills:** Software Applications, Databases, Microsoft Office, Network Administration, Cisco - **Published:** September 5, 2026 - **Apply:** https://universityjobs.com/job/job/apply?id=7332985 ## About the Role Bachelor's degree from an accredited college or university with five years' experience in network administration using Cisco network gear., CCNP Enterprise certification. Experience in higher education environments. Experience with Palo Alto gear. Knowledge, Skills, & Abilities Proficient in Microsoft Office and other computer software/databases. Strong knowledge of Cisco network gear. Experience leading large-scale deployment and optimization projects. SKILLS Detail-oriented with strong prioritization and organizational skills. ## Description The Technical Lead Infrastructure Services will be responsible for determining project requirements as related to Infrastructure Services. Liaising with team members, group director, and clients to ensure projects are completed to standard. Identifying risks and forming contingency plans as soon as possible. Analyzing existing operations and suggesting improvements. Keeping up-to-date with industry trends and developments. Performing troubleshooting as required. Being transparent with the team about challenges, failures, and successes. Writing progress reports and delivering presentations to the relevant stakeholders. Mentor junior engineers. Responsibilities COLLABORATION: Work with the group director to provide for the sound management of the Division's network and voice solutions by establishing and managing strategies for providing appropriate levels of production support (Tier 2+). Planning for upgrades and enhancements in conjunction with releases from vendors and other source providers. Prioritization and management related to managing hardware and operating system end-of-life schedules. INFRASTRUCTURE SUPPORT: Works closely with technology, applications, and program managers to architect major infrastructure components and processes; plans architectural improvements in coordination with project managers and provides architectural guidance and support to infrastructure engineers and quality analysts. ESTABLISHING STANDARDS: Establish technology and infrastructure standards, and vet emerging technologies within assigned areas. STRATEGIC DEVELOPMENT: Encourage the appropriate attention to strategic developmental activities that correlate to the Division's ability to serve the university in the future, evaluating recommendations from your units within the context of established enterprise priorities, standards of the institution, and expectations of service of the Division while integrating technological changes and advancements. VENDOR RELATIONSHIPS: Establish and manage relevant vendor relationships that provide value to the university and hold the sourcing providers appropriately accountable. : Perform other duties as assigned., All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Driver's License Statement The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [You’re a great coder? 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