> Markdown version of [/jobs/ext/2734825-technical-support-specialist](https://www.wearedevelopers.com/jobs/ext/2734825-technical-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Specialist - **Company:** Vecellio Management Services, Inc. - **Location:** West Palm Beach, FL, United States - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Office, Information Technology - **Published:** September 5, 2026 - **Apply:** https://www.careerbuilder.com/job-details/tech-support-spec-it-tech-west-palm-beach-fl--0cbee9dc-bd88-48d3-b59c-41d8eee14246 ## About the Role Title: Tech Support Spec-IT Tech Organization: Vecellio Management Services, Inc. Location: West Palm Beach Description: The Technical Support Specialist will provide professional customer service and technical support to all levels of staff, including remote and on-site users. This position is the first line of assistance and is instrumental in maintaining business continuity. S/he will be responsible for gathering information, troubleshooting issues and resolving issues in a timely manner. S/he will exhibit excellent problem-solving, communication and interpersonal skills, along with patience, a positive, customer-friendly attitude and the ability to work in a team environment.The Technical Support Specialist will provide professional customer service and technical support to all levels of staff, including remote and on-site users. This position is the first line of assistance and is instrumental in maintaining business continuity. S/he will be responsible for gathering information, troubleshooting issues and resolving issues in a timely manner. S/he will exhibit excellent problem-solving, communication and interpersonal skills, along with patience, a positive, customer-friendly attitude and the ability to work in a team environment. * In progress of degree in Computer Science, MIS or related field. * Expertise in desktops, networks, mobile devices, connectivity, etc. * Knowledge of: + Windows 11 operating systems, Microsoft Office 365, and Entra ID. + Apple and Android mobile devices + Connectivity troubleshooting skills. * Excellent customer service skills and proven ability on follow-up commitments. * Excellent verbal and written communication skills; strong analytical and problem-solving skills. * Ability to prioritize, multi-task, take initiative, and problem solve while maintaining attention to detail. * Proficiency in Microsoft Office 365. * Bilingual (Spanish) preferred but not required., Analysis Skills, Android, Apple, Communication Skills, Computer Science, Customer Support/Service, Data Collection, Detail Oriented, Establish Priorities, Fixed Plant/Equipment, Follow Through, Identify Issues, Interpersonal Skills, Management of Information Systems/Technology (MIS), Manual Dexterity, Microsoft Office, Microsoft Windows Operating System, Mobile Devices, Mobile Plant/Equipment, Multilingual, Multitasking, Office Equipment, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Spanish Language, Team Player, Technical Support, Time Management, Writing Skills ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)