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# Epic Application Coordinator

- **Company:** Johns Hopkins Medicine International, L.L.c
- **Location:** Hanover, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Agile Methodology, System Configuration, Data Streaming, Systems Integration, Workflow Management Systems, Information Technology
- **Published:** September 5, 2026
- **Apply:** https://jobs.hopkinsmedicine.org/apply/102120/epic-application-coordinator-crm-information-technology-us-md-hanover-johns-hopkins-health-plans/

## About the Role

As an Epic Application Coordinator, you bring your Epic configuration experience and understanding of clinical/business operations workflows and system configuration to the table and you don't disappoint. You design, configure, validate, and repeat. Then you facilitate complex application and systems enhancements or upgrades along the way. You are highly effective in your communication (verbal and written) because you know the value of establishing working relationships that foster optimal quality teamwork and education, especially when working remotely. And, having potentially worked in an Epic silo before, you are excited to expand your knowledge base across all Epic master files and other Epic applications., * Epic certification is highly preferred

 * Ideally, the certification would be in Cheers CRM but we are open to other Epic certifications
 * You will be required to complete and pass certification in assigned Epic application module(s) within 120 days of employment in this role.
 * Experience implementing CRM workflows or integrating with healthcare organizations
 * Two years operational experience in a clinical or healthcare business operations setting or two years experience in Information Technology.
 * 2+ years' experience configuring an Epic application
 * Understand the Agile process and know how to manage the tasks presented to you

## Description

* As an Epic Analyst, you'll implement and maintain CRM (Customer Relationship Management) workflows
 * Facilitate complex application and systems enhancements or upgrades
 * Analyze and resolve complex system problems
 * Partner with the training team(s) to support organizational training.
 * Create detailed documentation, including but not limited to: system design documentation, procedures, process and data flows, project plans, and recommendations for system enhancements.


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