> Markdown version of [/jobs/ext/2735459-network-engineer-ii](https://www.wearedevelopers.com/jobs/ext/2735459-network-engineer-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Engineer - II - **Company:** Ampcus Inc - **Location:** Richardson, TX, United States - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Systems Engineering, VoIP, Computer Networks, JavaScript Pagination Plugin, Network Routers, Ribbon (Software), Firewalls (Computer Science), Gsuite, Cisco - **Published:** September 5, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/15263114?backUrl=%2Fcareer%2F15263114%2FNetwork-Engineer-Ii-Texas-Richardson ## About the Role * Well-versed in overall telecommunications, particularly Voice over IP (VoIP). * Strong customer service/vendor management experience. * Willingness to work rotating shifts including occasional weekends and holidays. * Ability to obtain government security clearance. Desired Skills: * Experience with routers, switches, firewalls, session border controllers and connectivity correlation from end-to-end. * Working knowledge of Cisco Broadsoft/Broadworks. * Familiarity with IP phones, analog gateways, paging and adjunct equipment (Polycom, Ribbon, Cisco, AudioCodes). * Working knowledge of Sonus switches and associated network components. * Working knowledge of Microsoft Office applications (Excel, Word) and/or Google Workspace (Gmail, Sheets, Docs, Drive). Education / Certifications: * Technically aligned associate degree or bachelor's Degree... one or more years of related work experience. * Desired certifications - (CCNA, CCNP, and/or other vendor equivalents). ## Description Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Network Engineer - II. Location: Richardson, TX. Description: * This engineering position supports the activation, migration, modification and/or troubleshooting of various Telecommunication VoIP services provided to our end-user customers and vendors in the Public Sector. * Engineers manage a daily schedule of service activities and interact with multiple internal and external parties, performing configurations, modifications and deletions in Telecommunication's network and provisioning systems. Responsibilities: * Verify/validate order details and work scope, perform pre-install testing, resolve any issues that could impact service or delay the due date. * Process telephone number ports and verify completion. * Complete new telephone number activations. * Complete service/TN migrations between different VoIP products. * Complete the removal of system translations associated with service disconnects. * Lead customer and vendor activation conference bridges. * Perform call traces to verify correct end-to-end call routing... troubleshoot and resolve issues as necessary. * Perform collaborative service installation and troubleshooting activities with peer work groups. * Drive escalations with the appropriate internal/external teams for resolution. * Complete all assigned tasks in Telecommunication's workflow systems within the required SLA. * Document detailed notes in applicable engineering systems/applications. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)