> Markdown version of [/jobs/ext/2735596-instructional-technology-spec](https://www.wearedevelopers.com/jobs/ext/2735596-instructional-technology-spec). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Instructional Technology Spec - **Company:** Augusta University - **Location:** Augusta, GA, United States - **Salary:** $45,400.0 - $47,014.0 - **Contract:** Permanent contract - **Skills:** Learning Management Systems, Desire2Learn, Data Hub, Digital Technology, Microsoft Office - **Published:** September 5, 2026 - **Apply:** https://universityjobs.com/job/job/apply?id=7339491 ## About the Role Bachelor's degree from an accredited college or university with experience using a learning management system and Office 365., Experience with D2L Brightspace Responding request for technical assistance to include problem solving Experience with a ticketing system Knowledge of VoiceThread, Hypothesis, Yellowdig, Canva, H5P, and accessibility checkers Demonstrates ability to complete tasks with accuracy and thoroughness. Strong organizational skills with a focus on precision and quality of work. Knowledge, Skills, & Abilities KNOWLEDGE Technological Proficiency: Proficiency in the use of digital technology, including learning management systems and other digital tools relevant to the educational setting. SKILLS Communication: Communicate effectively, both orally and in writing to students, faculty, and staff. Problem-Solving: Capacity to identify, analyze, and solve problems that faculty and students may face, using creativity and resourcefulness. Organization: Manage time efficiently, prioritize tasks, and keep detailed records. Interpersonal Skills: Build and maintain positive relationships with faculty and staff ABILITIES Ability to maintain confidentiality Empathy: Empathize with students, faculty, and staff and work effectively with all. Adaptability: Adjust to changes in schedules student and faculty needs as well as institutional priorities. Proactive Approach: Anticipated technology related issues before they escalate and take necessary preventative action. ## Description The Instructional Technology Specialist (ITS) will support the provision of course shells (development, primary, section) within the learning management system (LMS). This activity with be documented per established practices to maintain accurate listings. They will maintain LMS templates, and all of the content embedded within the templates. The ITS will collaborate with the Director of Enrollment Management to create student orientation shells, enroll students, and update the online syllabus as needed. They will maintain the Learning Object Repository (LOR) and the content shared from within it. Generating reports from the Data Hub as needed will be ITS's responsibility. All these duties will be under the direction of the ITC. Responsibilities The duties include, but are not limited to: PROVISION OF SHELLS WITHIN THE LMS: * Create development shells. * Create primary course shells. * Create and maintain LMS html template pages. * Maintain accurate records of shells created. * Collaborate with IT to have mass course content transfer completed on time. * Ensure course start dates are updated each term. * Ensure each instructor has updated Simple Syllabus for each course. QUALITY ASSURANCE AND CONTINUOUS IMPROVEMENT: * QA checks * Using the internal QA scorecard, review new and existing courses and provide detailed feedback * Check one work to ensure it is accurate. * Test hyperlinks in each primary course each semester. * Updates * Transfer existing courses into new course model. * Make changes in courses necessitated by changes in the educational technologies used by AUO TECHNICAL SUPPORT: * Faculty --Respond to requests for assistance submitted through the AUO Help Center. * Student--Respond to requests for assistance submitted through the AUO Help Center. * Update BrightSpace how-to videos. * AUO Team: Support AU Online team members in the use of AUO educational technologies. 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