> Markdown version of [/jobs/ext/2735668-application-support-engineer](https://www.wearedevelopers.com/jobs/ext/2735668-application-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Support Engineer - **Company:** Intellectt, Inc - **Location:** Kansas City, KS, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Computer-Aided Design, Adobe Creative Cloud, Databases, System Configuration, Issue Tracking Systems, Knowledge Management, Microsoft Office, Software Maintenance, SQL Databases, Bluebeam, HybridCloud, Adobe, Autodesk Autocad, Engineering Base - **Published:** September 5, 2026 - **Apply:** https://www.careerjet.com/jobad/usc3778512539fecede2fea062b9a5248e ## About the Role 5 - 8 years' experience in an Application Support role (AMS) in the Engineering domain (Application Maintenance and Support) Experience installing, configuring or supporting Microsoft Office, Bluebeam, Adobe, and Engineering Applications. Strong troubleshooting skills across applications, databases, and hybrid cloud environments Proven experience managing Severity 1/Severity 2 incidents, driving RCA, and ensuring rapid restoration of service Strong command of ITIL processes (Incident, Problem, Change, Knowledge Management) Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization Effective written and verbal communication, including ability to explain technical issues in simple terms that non-IT staff can understand. Issue tracking and reporting using tools Technical Skills Required (mandatory; 4+ skills from below): Bluebeam Adobe Suite Microsoft Office Autodesk Applications Bentley Applications Basics of SQL Basic understanding of CAD Applications HQMS Clarity Production Support Focus Priority 1 Must Have Application Support / AMS 5 8 Years Engineering Application Support Bluebeam Adobe Suite Microsoft Office Production Support Priority 2 Preferred Autodesk / Bentley Applications SQL Basics CAD Applications ITIL / Incident Management RCA & Sev-1/Sev-2 Support Nice to Have HQMS Clarity Hybrid Cloud Troubleshooting Issue Tracking & Reporting Education & Experience 5 8 Years Application Support Engineering/IT background preferred ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [NoCode LiveCode: Leveraging AI Tools to Craft Fully Functional Apps!](https://www.wearedevelopers.com/videos/1169-nocode-livecode-leveraging-ai-tools-to-craft-fully-functional-apps) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Top Characteristics of a Software Engineer](https://www.wearedevelopers.com/magazine/166-top-characteristics-of-a-software-engineer)