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# IT Coordinator - On Site in Idaho

- **Company:** AET FEDERAL INC
- **Location:** Scoville, ID, United States
- **Experience:** Experienced
- **Salary:** $65,000.0 - $100,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Active Directory, Microsoft Outlook, Microsoft SharePoint, Software Engineering, ServiceNow IT Service Management, Information Technology
- **Published:** September 5, 2026
- **Apply:** https://www.careerjet.com/job/us73a05c4848d05be9ae1faa231a494da9/eaa

## About the Role

* Bachelor's degree OR minimum 4 years of relevant experience
 * Be able to o obtain and maintain a DOE "L" access authorization (Required)
 * Able to work on-site and full-time at the Idaho branch Office in Scoville, Idaho on a four 10-hour day work schedule (Required)
 * Project management experience
 * Previous experience supporting IT ticketing/ SLA environments (Remedy or similar)
 * Microsoft certification or demonstrated proficiency in Word, Excel, SharePoint, and Outlook
 * Ability to clearly articulate technical ideas verbally and in writing

Preferred Qualifications

 * Experience with software development processes
 * Strong customer service, teaming, organizational, and interpersonal skills
 * Track record proactively resolving issues and improving processes
 * Strong prioritization skills across multiple concurrent tasks/projects
 * Experience facilitating inter-departmental and internal/external communications
 * Knowledge of systems administration (Active Directory, group policy, etc.)
 * Knowledge of file management, transcription, and other administrative procedures
 * Experience developing and implementing new policies/processes

## Description

AET Federal is seeking an experienced IT Coordinator based out of Scoville, Idaho to serve as the on-site IT point of contact for NRLFO at the Idaho Branch Office, providing hands-on IT support, coordinating with NR IT and NNL IT, and keeping equipment, tickets, and telecom services running smoothly for the site., * Provide general IT support across locations - field questions/issues, coordinate site-personnel support, execute onboarding/offboarding IT actions

 * Maintain a knowledgebase of current hardware/software to support maintenance, enhancements, and refresh cycles
 * Facilitate asset tracking, installation requests/progress, product documentation, and end-user feedback
 * Support approval, installation, configuration, and ongoing support of software
 * Coordinate/resolve issues related to connectivity and configuration of non-enterprise systems
 * Monitor and help resolve open NRLFO Remedy tickets within established SLAs; identify recurring IT trends/problems and recommend solutions
 * Support telecommunications needs - voice, data, and video (scheduling, troubleshooting, configuration) including for new/transferred employees
 * Coordinate IT support for project-oriented requests; recommend efficiency-improving IT systems/technologies
 * Maintain and regularly update IT task/project tracking documentation
 * Deliver weekly progress briefings to NRLFO IT managers; proactively flag missed completion dates and reasons
 * Interface with NRLFO IT Branch, Business Management Branch, and NNL IT to align on tasks and priorities
 * Develop, maintain, and document IT-related policies, processes, and procedures


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