> Markdown version of [/jobs/ext/2735782-enterprise-hardware-repair-field-engineer](https://www.wearedevelopers.com/jobs/ext/2735782-enterprise-hardware-repair-field-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Enterprise Hardware Repair Field Engineer

- **Company:** Unisys
- **Location:** Des Moines, IA, United States
- **Experience:** Experienced
- **Salary:** $40,000.0 - $44,000.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Networking Hardware, Microsoft Operating Systems, Guidewire PolicyCenter, Laptops, Hardware Infrastructure, Cisco, Hardware Debugging
- **Published:** September 5, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/9216121?backUrl=%2Fcareer%2F9216121%2FEnterprise-Hardware-Repair-Field-Engineer-Iowa-Des-Moines

## About the Role

+ High school diploma or GED required. Background investigation and drug screen required.
 + Must have valid driver's license and reliable vehicle with appropriate insurance.
 + 2+ years of experience in an enterprise field service support role providing break/fix hardware repair for a variety of vendor server, mass storage, desktop, printer, core legacy and networking devices.
 + Ability to troubleshoot and repair enterprise-level software, hardware and operating system issues. Must be knowledgeable on various Microsoft operating systems and desktop applications.
 + Strong oral, written, and interpersonal communication skills to work effectively with internal and external customers. Excellent problem solving skills.
 + A+, HPE, Cisco, Dell and EMC certifications are highly desired
 + Must be available for after-hours on-call rotation. Must be available for varying shifts on a rotating basis.

## Description

+ Respond to hardware repair requests on enterprise-level servers, PC and laptop computers, printers, storage sub-systems and drives and networking devices at client locations in the area.
 + Installs, maintains, troubleshoots and repairs/replaces hardware components on a variety of equipment which may include enterprise servers, mainframe, networking, storage-subsystems and drives, telecommunications equipment, high-end document processing equipment, peripherals and PCs.
 + Provides deskside support including software, hardware and networking support for desktops, laptops and servers.
 + Ensures a high level of customer satisfaction and takes responsibility for additional follow-up, testing and troubleshooting services or problem escalation.
 + Maintains professionalism in actions, demeanor and dress.


## Related Videos

- [Breaking the Hardware Mindset: Overcoming Barriers to System-Level Innovation](https://www.wearedevelopers.com/videos/1635-breaking-the-hardware-mindset-overcoming-barriers-to-system-level-innovation)
- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Agent Smith Gets Hardware: Autonomous IoT Hacking From Debug Port to Cloud API](https://www.wearedevelopers.com/videos/100258-agent-smith-gets-hardware-autonomous-iot-hacking-from-debug-port-to-cloud-api)
- [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips)
- [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy)

## Related Articles

- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Is Software Engineering Hard?](https://www.wearedevelopers.com/magazine/448-is-software-engineering-hard)
- [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking)
- [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers)