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# App/Cloud Support Manager

- **Company:** Hispanic Technology Executive Council
- **Location:** Houston, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Software Applications, Cloud Computing, Cloud Engineering, Information Technology Consulting, DevOps, Scrum Methodology, Software Requirements Analysis, Scripting, Hyperconverged Infrastructure, Information Technology
- **Published:** September 5, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/74656918/1

## About the Role

Must have a bachelor's degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.

Must have 3 years of experience in each of the following:

 * Performing analysis of functional requirements document;
 * Creating technical design documents;
 * Manage Public, Private, Hybrid, Converged and Hyper-converged Cloud platforms;
 * Server, storage and backup administration in On-premise and Cloud infrastructure;
 * Continuous Integration and Continuous Delivery (CI/CD) practices;
 * Coding and deploying the infrastructure resources using DevOps technologies;
 * Infrastructure as Code and Scripting;
 * Designing and implementing Immutable backup and disaster recovery solutions; and
 * Managing onshore and offshore delivery teams supporting critical applications in 24X7 environments.

Must have willingness and ability to travel domestically approximately 40% of the time to meet client needs.

## Description

App/Cloud Support Manager (Accenture LLP; Houston, TX): Accenture LLP has multiple openings for the position of App/Cloud Support Manager in Houston, TX, and the job duties are as follows:

 * Provide seamless application stability and uninterrupted support across all domains and platform.
 * Manage project execution to ensure adherence to budget, schedule, and scope.
 * Develop or update project plans for information technology projects, including project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
 * Maintain applications and deliverables according to SLAs and work across the Service Delivery Lifecycle on engineering solutions for new system rollouts, major/minor enhancements, and/or ongoing maintenance of existing applications.
 * Identify and assess complex problems that require in-depth evaluation of variable factors, and create solutions for implementation by the team and fix security vulnerabilities on applications and platforms as required by service level agreements and guidelines.
 * Conduct project and issue management (including status reporting, issue reporting, and ETC/budget reporting) for assigned scope of work and make decisions that impact the team through regular consultation with senior management.
 * Supervise a team to gather and translate user/system requirements into design specifications as well as serve as a backup Scrum as required to achieve deliverables.


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