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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Administrator Intermediate/IT Administrator II - **Company:** Ideal Innovations - **Location:** Clarksburg, WV, United States - **Experience:** Experienced - **Contract:** Contract - **Skills:** Active Directory, Business Software, Collaborative Software, CompTIA Security+, Cyber Security, VMware ESX Servers, Web Browsers, Issue Tracking Systems, Information Sciences, Microsoft Office, System Center Configuration Manager, Windows Servers, Windows PowerShell, Comptia Server+, Computer Equipment, Information Technology, 3-tier Architectures, Nutanix, Network Server, User Accounts - **Published:** September 5, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/85492972/1 ## About the Role Education: Bachelor' s Degree in computer science, information science, engineering, business, or related scientific or technical discipline or equivalent in accordance with Education/Experience. (Desired not required) Education Substitution: Two (2) years' experience may be substituted for an associate's degree. Experience: Four (4) Years. * Must be a US Citizen. * Must be able to obtain and maintain an active DoD Secret Clearance. * Must have at least four (4) years of relevant experience working in an IT or Service Desk environment. * Must meet DoDM 8140.03 (formerly DoD 8570 IAT-II) compliance (e.g., CompTIA Security+ or CompTIA Server+). * Experience providing IT support services and troubleshooting across mixed environments, servers, mobile devices, A/V equipment, and Active Directory. * Extensive working knowledge of Operating System delivery methods (Microsoft Endpoint Configuration Manager (MECM), etc.) and troubleshooting command specific applications. * Ability to work in a fast-paced and constantly evolving environment. **** Certifications IAT Level II. (Security+ CE) **** * Security clearance/IT access requirement - Secret/IT level - II. * Investigation requirement - Tier 3 (T3) (equivalent or higher). * Computing Environment (CE) Certifications to be determined by government upon final job assignment. * Proficiency with Microsoft Office products. * Experience creating and modifying documentation for technical processes and procedures. * Able to multitask, prioritize, and manage time efficiently Accurate and precise attention to detail. * Strong written and verbal communication skills. * Excellent analytical, quantitative, and organizational skills. * Good interpersonal skills and communication with all levels of management. Desired Qualifications: * Microsoft Certified Modern Desktop Administrator Associate, or equivalent. Physical Requirements: Ability to lift and move desktop equipment., Bachelors of Computer Science (preferred), 4 years: working in an IT or Service Desk environment. (required) ## Description * Our Team is very motivated for the success of the mission, also the contract is very flexible with hours. * The Team is separated into 7 different tasks, and each task has its part in order to guarantee the success of the mission/warfighter. * You'll have the opportunity to review the different technologies and understand our environment and the impact across the globe. * Customer support is a huge factor for our Client and to understand the requests from around the world. * You'll become well-versed in Windows Servers, Nutanix, ESXI, along with other technologies. Typical Day: Desktop support administrator is highly dynamic and centers around solving technical issues for end-users. A significant portion of the day is spent handling and prioritizing support requests, with the remaining time dedicated to projects, system maintenance, and documentation.. Tasks: * Install, configure, and upgrade desktop hardware, operating systems, and software. * Diagnose and resolve end-user issues (software errors, hardware failures, network problems). * Troubleshoot printing issues (drivers, queues, printer connectivity). * Reset or unlock user accounts and passwords. * Set up new desktops, laptops, monitors, docking stations, and peripherals. * Ensure systems have updated antivirus/antimalware protection. * Apply patches and updates to operating systems and applications. * Install, configure, and troubleshoot standard business applications (Office, browsers, collaboration tools). * Push software updates via MECM, PowerShell or other management tools. * License tracking and compliance. * Respond to tickets, phone calls, chat requests, and walk-ups. * Escalate complex issues to higher-level support or specialized teams. * Document troubleshooting steps and resolutions in the ticketing system. ## Related Videos - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [How Web AI Can Power the Agentic Web - Jason Mayes (Google)](https://www.wearedevelopers.com/videos/1896-how-web-ai-can-power-the-agentic-web-jason-mayes-google) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Privacy-first in-browser Generative AI web apps: offline-ready, future-proof, standards-based](https://www.wearedevelopers.com/videos/1572-privacy-first-in-browser-generative-ai-web-apps-offline-ready-future-proof-standards-based) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)