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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Program Manager (TPM), Integrations & Partner Engineering - **Company:** Brin Glass Company - **Location:** Seattle, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Computer-Aided Design, Application Programming Interfaces (APIs), User Authentication, Cloud Computing, Data Sharing, Virtual Private Networks (VPN), Single Sign-On, Data Streaming, Web Platforms, WebRTC, Data Processing, Information Technology, Enterprise Integration, Live Streaming, Web Api - **Published:** September 5, 2026 - **Apply:** https://startup.jobs/senior-tpm-integrations-partner-engineering-brincdrones-com-9899045 ## About the Role * Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. * 7+ years of technical program management or similar experience delivering cloud software programs with external customers and partners. * Proven track record owning customer-facing programs where you were the accountable contact for the customer and the customer would vouch for you. * Demonstrated blend of technical and business judgement when working with third parties: evaluating partnership proposals, scoping what to build versus buy versus defer, and negotiating commitments that hold. * Outstanding program management fundamentals: planning, prioritization across many parallel customer and partner threads, dependency and risk management, and relentless follow-through. * Working technical fluency with cloud software and integration concepts - APIs, authentication and SSO, data flows, cloud infrastructure - enough to lead integration strategy discussions with vendor engineers and hold your own in a technical review, without needing to write the code yourself. * Experience establishing and managing third-party technical partnerships, including scoping, joint technical/business strategy, and driving vendors to commitments. * Excellent written and verbal communication with technical and non-technical audiences, from agency IT administrators to executives. Preferred Skills: * Experience with public safety technology: CAD, RMS, 911/dispatch systems, real-time crime centers, fixed or body-worn camera platforms, or evidence management systems. * Experience working in regulated environments (CJIS, SOC 2, FedRAMP, ISO 27001). * Familiarity with real-time video/WebRTC/streaming protocols and geospatial/mapping systems. * Experience building integration or partner programs from scratch: partner tiers, certification, developer documentation, sandbox environments. * Working knowledge of the enterprise networking and security topics that come up in agency onboarding: firewalls, VPNs, IP allowlisting, certificates, identity providers. * Comfort getting hands-on when troubleshooting - reading logs, inspecting API calls - to speed up triage before pulling in engineering. * Experience in a partnerships, customer success, or solutions role at a B2B SaaS company. * Startup experience: high ownership, comfort with ambiguity, and bias for action. ## Description You'll work directly with agency IT staff, dispatch and real-time operations leaders, and third-party vendor engineering teams, with BRINC's Cloud Software / Web Platform engineering team behind you as your technical resource. This is a highly visible role reporting into executive engineering leadership, and it requires someone equally comfortable reviewing a vendor API spec, sitting with a customer, shaping partnership strategy, and presenting in an executive status review. Deep technical experience in cloud software development is preferred, and technical fluency is essential; a dedicated engineering team owns the implementation. Above all, this role calls for sound technical and business judgement when representing BRINC to customers and partners., * Own end-to-end onboarding of new customers onto existing LiveOps integrations: discovery, technical requirements, network/security/credential setup with agency IT, configuration, validation, go-live, and handoff to support. * Define and drive the third-party integration strategy for LiveOps - which platforms to integrate with, in what order, and why - balancing customer demand, partner business terms, technical feasibility, and the product roadmap. * Establish new integration partnerships: run technical and product discovery with vendor engineering teams, scope interfaces, APIs, and data-sharing terms alongside product and business leadership, and set up the working cadence needed to ship. * Exercise sound technical and business judgement with external parties - knowing when to say yes, when to push back, what to build versus buy versus defer, and how to structure a partnership that works for BRINC, the partner, and the customer. * Drive delivery of new integration development with the Cloud Software / Web Platform team: write and own requirements, sequence work against the platform roadmap, manage dependencies, and get integrations tested and released to production. * Own the troubleshooting process for integrations in the field: triage customer-reported issues, coordinate root-cause and fixes across BRINC engineering, partner engineering, and customer IT, and own status and resolution communication back to the customer. * Serve as the primary point of contact for integration customers and partners, translating between agency IT and dispatch operations, vendor engineering, product, and BRINC engineering. * Build the playbooks, runbooks, integration documentation, and onboarding checklists that turn one-off integration work into a repeatable, scalable program. * Track integration program health - onboarding pipeline, time to go-live, open defects, partner commitments - and report clearly to executive engineering leadership, surfacing risks early and driving tradeoffs across quality, schedule, and scope. * Ensure integrations meet BRINC's security, reliability, and compliance standards, including CJIS and other law enforcement data handling requirements. * Feed integration learnings and customer needs back into LiveOps product and platform planning. ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Smart City, Smart Mobility](https://www.wearedevelopers.com/videos/954-smart-city-smart-mobility) - [Web APIs you might not know about](https://www.wearedevelopers.com/videos/281-web-apis-you-might-not-know-about) - [Transforming Education: A Journey from interactive Markdown to Remote-Labs](https://www.wearedevelopers.com/videos/941-transforming-education-a-journey-from-interactive-markdown-to-remote-labs) - [You’re a great coder? 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