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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Consultant, Strategy & Transformation - **Company:** Deloitte T.T.L. - **Location:** Birmingham, AL, United States (Remote available) - **Experience:** Experienced - **Salary:** $82,600.0 - $162,800.0 - **Contract:** Permanent contract - **Skills:** Computer-Aided Design, Agile Methodology, Artificial Intelligence, Bug Tracking Systems, Software Bug Management, Configuration Management Databases, Configuration Management, Computerized Maintenance Management Systems, Cyber Security, Information Systems, System Configuration, Data Infrastructure, Internet Security, Requirements Management, Software Asset Management, Software Engineering, ServiceNow IT Service Management, Information Technology, Hardware Asset Management, Servicenow - **Published:** September 5, 2026 - **Apply:** https://www.careerbuilder.com/job-details/cyber-servicenow-consultant-birmingham-al--c081e399-19ee-4c4e-a988-eb7566890d78 ## About the Role * Ability to work independently and collaborate as part of a team * Effective written and verbal communication skills * Meticulous attention to detail and quality of work product * Ability to build and sustain professional relationships * Ability to lead projects or workstreams * Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong interpersonal skills and professional demeanor * Ability to meet deadlines * Ability to provide clear guidance to others, Required: * Bachelor's degree in Computer Science, Information Systems, Cyber Security, Engineering, Information Technology, Finance, or Business * 2+ years of experience supporting ServiceNow implementation projects in a client-facing consulting role * 2+ years of experience gathering business requirements, facilitating workshops, documenting process flows or user stories, and producing functional documentation * 2+ years of experience designing, configuring, or implementing ServiceNow solutions in one or more of the following modules: IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, or Third-Party Risk Management * 2+ years of experience configuring ServiceNow forms, workflows, notifications, service level agreements, reports, dashboards, roles, or access controls * Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve. * Limited immigration sponsorship may be available. Preferred: * ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Application Developer (CAD) * ArchX (Architecture Excellence) * One or more ServiceNow Certified Implementation Specialist (CIS) certifications, including CIS-Risk and Compliance (CIS-RC), CIS-Security Incident Response (CIS-SIR), CIS-Vulnerability Response (CIS-VR), CIS-Third-Party Risk Management (CIS-TPRM), CIS-Hardware Asset Management (CIS-HAM), CIS-Software Asset Management (CIS-SAM), CIS-Service Mapping (CIS-SM), CIS-Discovery (CIS-DISCO), CIS-Event Management (CIS-EM), CIS-Data Foundations (CIS-DF), or CIS-Strategic Portfolio Management (CIS-SPM) * Experience supporting implementation and configuration of ServiceNow AI Control Tower capabilities, including AI inventory management, intake and approval workflows, lifecycle oversight, issue management, dashboards, and reporting * Experience supporting identity governance for human and non-human actors using Veza, or cyber asset discovery and configuration management database (CMDB) integration using Armis #CyberServiceNow For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to a Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Skills: Acceptance Testing, Access Control, Agile Programming Methodologies, Artificial Intelligence (AI), Asset Management, Asset Management Software, Automation, Bug Tracking/Defect Management, CAD (Computer-Aided Design) Software, Communication Skills, Computer Science, Computer Security, Configuration Management, Consulting, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Establish Priorities, Event Management, Finance, Functional Requirements Document (FRD), Government Organizations, Incentive Programs, Incident Response, Information Technology & Information Systems, Internet Security, Interpersonal Skills, Inventory Management, Investment Management, Leadership, Multitasking, Operations Management, Organizational Development/Management, Presentation/Verbal Skills, Process Analysis, Process Flow, Product Demonstration, Regulatory Requirements, Release Notes, Reporting Dashboards, Requirements Management, Risk, Risk Analysis, Risk Management, Service Level Agreement (SLA), ServiceNow, Software Development, Systems Administration/Management, Technical Support, Technical/Engineering Design, Test Design, Test Scenario, Time Management, Use Cases, Willing to Travel, Writing Skills ## Description As a Consultant, Strategy & Transformation on the Cyber Strategy & Transformation team, you will be responsible for... * Supporting requirements workshops and stakeholder interviews to capture, validate, and document business requirements, user stories, and current-state and future-state process flows * Analyzing processes, controls, and tools to identify opportunities for ServiceNow configuration and automation across IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, Third-Party Risk Management, and ServiceNow AI Control Tower use cases * Contributing to functional design and configuration of ServiceNow solutions, including forms, workflows, notifications, service level agreements, dashboards, reports, roles, and access controls * Supporting documentation of data models, taxonomies, workflows, controls, and reporting requirements for cyber, risk, and artificial intelligence governance use cases * Producing project artifacts, including requirements documentation, functional designs, test scenarios, training materials, release notes, and deployment support materials * Collaborating with client stakeholders, functional teams, and technical teams to support demonstrations, user acceptance testing, defect triage, training, cutover activities, and solution adoption ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Less Is More: How Lagom and Agile Can Create Harmonious Workflows](https://www.wearedevelopers.com/videos/1993-less-is-more-how-lagom-and-agile-can-create-harmonious-workflows) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)