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# System Support Officer

- **Company:** Basildon Borough Council
- **Location:** Basildon, UK
- **Salary:** £22,770.0 - £25,014.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Databases, Microsoft Office, Information Technology, Performance Monitor, Data Management
- **Published:** September 6, 2026
- **Apply:** https://www.careerjet.co.uk/job/gbd441677fe8185c63cb8dba974975a4a5/eaa

## About the Role

We're seeking a motivated individual who can combine strong administration skills with technical knowledge and a commitment to excellent customer service.
Ideally, you will have:
Experience operating and supporting IT systems and databases.
Experience producing management information, reports and data analysis.
Strong administrative, organisational and time management skills with the ability to manage competing priorities.
Experience working effectively with colleagues, customers and stakeholders at all levels.
Experience using Microsoft Office, web software and database systems.
GCSEs (or equivalent experience) including English and Maths.

## Description

Basildon Council is currently preparing for Local Government Reorganisation (LGR), which will change how councils operate across the area in the coming years. While this transition is underway, the Council continues to deliver essential services and remains committed to recruiting talented people who can help shape the future of local government.
Help Shape the Digital Delivery of Essential Council Services
Are you an organised, technically minded professional with a passion for systems, data management and customer service? Do you enjoy improving processes and enabling colleagues to be as efficient as possible?
Basildon Borough Council is looking for a Systems Support Officer to join our Environmental Health team, providing vital systems and administrative support across a diverse range of regulatory functions including food safety, housing standards and environmental protection.
About the Role
As a Systems Support Officer, you will help maintain and develop the specialist systems that underpin key regulatory functions. Working closely with operational teams and managers, you will support service delivery through effective system administration, data management, financial processing and performance reporting., Maintaining and developing data management systems, including Flare and other specialist databases.
Supporting the implementation of new systems, procedures and digital improvements.
Producing performance reports, statistics and information for service managers.
Managing and updating service webpages, online information and registers.
Supporting fee collection, purchase orders and financial administration processes.
Researching and reporting on internal and external data requests.


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