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# L2 Support Engineer

- **Company:** Jobtailor
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Computer Programming, Data Logging
- **Published:** September 6, 2026
- **Apply:** https://www.buscojobs.com.es/l-2-support-engineer-en-madrid-ID-369613413

## About the Role

Bachelor's Degree or higher AND relevant job-related experience
Minimum 3 years proven track record in customer support and technical implementation
Excellent language skills in Spanish and English.
Having Portuguese would be beneficial but not compulsory.
System operations, including monitoring, logging, and troubleshooting
Software Development Lifecycle processes
Current, valid Driver's License
Excellent customer facing communication skills.
Coding experience.
Healthcare background.
Certifications & Qualifications
Bachelor's Degree
valid Driver's License
#J-*****-Ljbffr

## Description

ResponsibilitiesSupporting our Health Information products in Spain and ColombiaProvide second level support to internal and external customersBe a subject matter expert on our HIS systemsCollaborating with customers to understand their needs and ensure successful implementation and usage of our solutionsLiaising with our development team on upgrades, maintenance, hotfixesOffering ongoing support and training to customersRequirementsBachelor's Degree or higher AND relevant job-related experienceMinimum 3 years proven track record in customer support and technical implementationExcellent language skills in Spanish and English.Having Portuguese would be beneficial but not compulsory.System operations, including monitoring, logging, and troubleshootingSoftware Development Lifecycle processesCurrent, valid Driver's LicenseExcellent customer facing communication skills.Coding experience.Healthcare background.Certifications & QualificationsBachelor's Degreevalid Driver's License#J-*****-Ljbffr


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