> Markdown version of [/jobs/ext/2746377-it-support-technician-swing-shift-lincoln](https://www.wearedevelopers.com/jobs/ext/2746377-it-support-technician-swing-shift-lincoln). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician (Swing Shift) -Lincoln - **Company:** Warhorse Casino - **Location:** Lincoln, NE, United States - **Salary:** $63,544.0 - $69,784.0 - **Contract:** Permanent contract - **Skills:** Active Directory, System Configuration, Data Centers, Ghost (Backup Software), Networking Hardware, Microsoft Software, Wireshark, Windows Desktop, Computer Equipment, Information Technology, Altiris, Cisco - **Published:** September 6, 2026 - **Apply:** https://www.careerjet.com/job/usd04ed1c137309ce4ec12e99057442db0/eaa ## About the Role Required: Must be 21 years of age or older. High school diploma. Two (2) years of experience installing and troubleshooting Windows operating systems, desktop hardware, and Microsoft products, with exposure to deploying and maintaining servers and network equipment in a data center. One (1) year of experience working in an Active Directory environment using system tools such as WireShark, Fluke Meter, Altiris, and Ghost. Strong English communication skills (written and verbal). Previous experience in a casino setting. Experience with gaming systems, table game systems, cash-dispensing systems, and kiosk technology. Preferred: Microsoft, Cisco, CompTIA A+, or Network+ certification. Work Environment & Physical Requirements Exposure to varying conditions including weather, confined spaces, noise, dust, chemicals/fumes, heights, and secondhand smoke. Requires regular lifting of up to 50 lbs., physical agility, balance, coordination, and dexterity for handling IT equipment. Involves extended periods of mobility, standing, and occasional overtime or extended hours. Requires concentration, analytical thinking, and decision-making under time pressure. ## Description The Information Technology Support Technician is responsible for supporting and maintaining in-house technology equipment and IT/AV assets. This includes installing, configuring, diagnosing, repairing, and upgrading corporate hardware and software while ensuring optimal performance. The position also provides troubleshooting, end-user support, training, and assistance to ensure seamless technology operations across the property. Key Responsibilities Support and uphold the Mission, Vision, and Values of WarHorse Gaming. Assist in developing business continuity and disaster recovery plans; maintain knowledge of plan executables and respond to crises as needed. Install, configure, test, monitor, and troubleshoot end-user devices, network hardware, printers, scanners, presentation systems, and related software. Perform on-site analysis, diagnosis, and resolution of complex IT and hardware problems, implementing corrective solutions and coordinating off-site repairs as necessary. Provide Audio/Visual (AV) support and communicate with third-party AV vendors as required. Deliver training and support to end users and staff on equipment operation and system use. Maintain accurate inventories of IT and networking equipment, including monitors, servers, routers, switches, and peripheral devices. Document all instances of hardware failure, repair, installation, and removal. Track and manage IT hardware/equipment contracts, including contract-based installations. Respond promptly to IT support requests via calls, pages, and emails. Perform additional duties as assigned., Summary: IT Support Technician WarHorse Gaming, a division of Ho-Chunk, Inc. 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