> Markdown version of [/jobs/ext/2748795-product-owner](https://www.wearedevelopers.com/jobs/ext/2748795-product-owner). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Owner - **Company:** EXL Service View all jobs - **Location:** Jacksonville, FL, United States - **Experience:** Expert - **Salary:** $60,100.0 - $98,700.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Confluence, JIRA, Microsoft Azure, Health Informatics, FS Design Studio, Scrum Methodology, Documentation System, Data Analytics, Tools for Reporting - **Published:** September 6, 2026 - **Apply:** https://www.careerjet.com/job/us5a328f76d3d24065bbc1da549ddee8c1/eaa ## About the Role A Bachelor's degree along with 6+ years of experience as a Business Analyst, Product Owner, or in a similar role within an Agile/Scrum environment. Strong understanding of Agile methodologies and product lifecycle management. Excellent communication, documentation, and stakeholder management skills. Experience with tools such as Jira, Confluence, or similar. Ability to work cross-functionally and manage multiple priorities in a fast-paced environment. Preferred Experience: * Experience with Healthcare IT and claims processing Skills and Core Strengths: Requirements elicitation, process mapping (As-Is / To-Be), and gap analysis Functional specifications (FSDs), acceptance criteria, and data/workflow analysis Translating complex business needs into clear, testable technical requirements User story writing and refinement, backlog prioritization, and grooming Sprint planning and execution as the voice of the customer within the Scrum team Participation in all agile ceremonies and continuous business-technical alignment Azure DevOps, Jira, Confluence, or equivalent backlog and documentation tools Familiarity with data analytics or reporting tools a plus Teamwork: Working collaboratively with others to achieve common goals and positive results. Continuous Learning: Creating the environment and processes for ongoing learning at an individual and organizational level. Customer Advocate: Keeping the customer top of mind, understanding current and future needs. Manage Change: Leading and enabling the process of change and its effect on individuals and the organization. ## Description As a key member embedded in the Scrum team, you will translate business needs into actionable requirements and user stories, lead documentation efforts, and collaborate closely with engineering, QA, and business stakeholders to deliver high-quality products that solve critical challenges in the US healthcare payment space. *Base Pay Range: $60,100 - $98,700 For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits, Business Analysis: Elicit requirements, map current and future-state processes (As-Is / To-Be), perform gap analysis, and document functional specifications (FSDs) and acceptance criteria. Lead Documentation Efforts: Own the creation and maintenance of detailed documentation, including user stories, functional specifications, and acceptance criteria. Story Management: Write, refine, and manage user stories in the product backlog, ensuring clarity and alignment with business goals. Sprint Planning & Execution: Collaborate with engineering and Scrum teams to plan sprints, prioritize backlogs, and ensure timely delivery of features. Scrum Team Integration: Act as the voice of the customer within the Scrum team, participating in all agile ceremonies and ensuring continuous alignment between business and technical teams. Validation Leadership: Coordinate with QA and business users to validate features and ensure they meet acceptance criteria and business expectations. 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