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# SAP IS-U BPEM Exception Management Functional SME

- **Company:** Staffxpert Llc
- **Location:** Boston, MA, United States
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Meter Data Management (Flow Meters), FI-CA, SAP (Applications), SAP Implementation, SAP IS-U, SAP S/4HANA, Data Management
- **Published:** September 6, 2026
- **Apply:** https://www.careerjet.com/jobad/usea8b105e35c462a1dd07fb07dbcda695

## About the Role

* 8+ years of SAP IS-U functional experience within the Utilities industry.
 * Strong hands-on experience with SAP IS-U Business Process Exception Management (BPEM).
 * Proven experience as a BPEM Functional Consultant or Exception Management SME.
 * Deep understanding of Utility Meter-to-Cash (M2C) business processes.
 * Expertise in exception identification, categorization, routing, prioritization, and resolution.
 * Strong knowledge of SAP IS-U modules, including:

 * Billing & Invoicing
 * Meter Reading
 * Device Management
 * Customer Service
 * Move-In / Move-Out
 * Contract Accounts Receivable & Payable (FI-CA)
 * Payments & Collections
 * Experience gathering business requirements and translating them into functional SAP solutions.
 * Excellent troubleshooting, analytical, communication, and stakeholder management skills.
 * Experience supporting SAP implementations, enhancements, upgrades, or production support environments.

Preferred Qualifications

 * Experience with SAP S/4HANA Utilities.
 * Knowledge of SAP FI-CA integration with SAP IS-U.
 * Experience with EDM, AMI, Meter Data Management (MDM), and Device Management processes.
 * Experience supporting large-scale utility transformation or implementation programs.
 * Familiarity with SAP IS-U master data and technical objects.
 * Experience working in Agile/Scrum delivery environments.
 * Experience collaborating with cross-functional and geographically distributed teams.
 * Strong background in production support and operational excellence initiatives.

Preferred Industry Background

 * Electric Utilities
 * Gas Utilities
 * Water Utilities
 * Energy & Utility Services

## Description

The ideal candidate will possess deep utilities industry experience and a proven track record of improving exception-handling processes, reducing operational inefficiencies, and supporting mission-critical utility operations. Key Responsibilities

 * Serve as the functional SME for SAP IS-U BPEM and exception management processes.
 * Analyze, prioritize, and resolve business process exceptions across utility operations.
 * Configure and maintain BPEM case categories, exception types, priorities, workflows, and processor assignments.
 * Perform root-cause analysis and identify opportunities to improve exception handling and automation.
 * Collaborate with business stakeholders and technical teams to implement effective solutions.
 * Monitor exception trends, identify recurring issues, and recommend process improvements.
 * Prepare functional requirements and specifications to support enhancements and development efforts.
 * Support production operations, incident management, testing, and system enhancements.
 * Ensure seamless integration between BPEM and core SAP IS-U processes.


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