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# Salesforce Support Engineer

- **Company:** WhiteCrow Research
- **Location:** Atlanta, GA, United States
- **Experience:** Expert
- **Salary:** $83,000.0 - $109,000.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Computer Programming, Computer Literacy, Salesforce.Com, Information Technology, User Administration
- **Published:** September 6, 2026
- **Apply:** https://www.careerjet.com/job/usac71e07fd829c93506774c444ad1a14e/eaa

## About the Role

* Previously worked as an tech support, applications specialist or in another related role.
 * 4 years of Salesforce experience and be comfortable doing basic Salesforce administration tasks such as user management, configuration and building reports and dashboards.
 * Computer proficiency, communication skills, analytical thinking, troubleshooting abilities, accuracy, and teamwork.
 * A Bachelor's Degree in information technology or a similar field is often required by employers.

## Description

* The Application Support Analyst III will maintain, integrate and implement software applications within the organization.
 * In this role, you will perform complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.
 * Develop and recommend improvements to advanced and complex application support processes and procedures.
 * Review, analyze and prioritize incoming incident tickets and user requests.
 * Keep an open channel of communication with users and respond to advanced and complex application support requests and needs.
 * Review and performs the programming, configuration, testing and deployment of fixes or updates for application version releases.
 * Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
 * Other duties as assigned, Overview: The Sr. Project Engineer role will oversee and execute the project controls and management of a multiple discipline, EPC project focused in the Mining Industry. Your ma…
 + 2 days ago


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