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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Epicor Kinetic (ERP) Specialist - **Company:** Technique Inc - **Location:** Jackson, MI, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** .NET Framework, Application Programming Interfaces (APIs), Application Services, Business Process Management, C Sharp (Programming Language), Software Documentation, Information Systems, System Configuration, Crystal Reports (Reporting Software), Data Migration, Data Mining, Database Queries, Electronic Data Interchange (EDI), Design of User Interfaces, Monitoring of Systems, Human-Computer Interaction, Microsoft Software, Microsoft SQL Server, Migration Manager, Requirements Management, Service Pack, SQL Stored Procedures, SQL Databases, SQL Server Reporting Services, Systems Integration, Information Technology, Epicor ERP, Performance Monitor, Tools for Reporting, Restful APIs, Custom Reports, Programming Languages - **Published:** September 6, 2026 - **Apply:** https://www.careerbuilder.com/job-details/epicor-specialist-jackson-mi--31d71950-0ae8-4812-9861-286184e9ece7 ## About the Role * Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field (or equivalent work experience) * 3-5+ years of hands-on experience administering, configuring, or developing within the Epicor Kinetic (or Epicor ERP 10) platform * Strong working knowledge of Epicor modules including Manufacturing, Finance, Supply Chain, Inventory, and Quality * Proficiency with Epicor customization tools: BPM, BAQ, dashboards, and the Kinetic Application Studio * Experience with SQL Server including writing queries, views, and stored procedures * Solid understanding of ERP business processes and manufacturing workflows * Excellent analytical, troubleshooting, and problem-solving skills * Strong verbal and written communication skills with the ability to explain technical concepts to non-technical stakeholders * Ability to manage multiple projects and priorities in a fast-paced environment * Epicor Kinetic certification or completion of Epicor University coursework preferred * Experience with Epicor REST API, Epicor Functions, and Service Connect preferred * Familiarity with SSRS or Crystal Reports for custom report development preferred * Experience leading or participating in a full Epicor ERP implementation lifecycle preferred * Knowledge of C#, .NET, or other programming languages used for Epicor customizations preferred * Experience integrating Epicor with third-party applications (CRM, EDI, WMS, eCommerce) preferred * ITIL, PMP, or other relevant certifications preferred * Background in manufacturing, distribution, or supply chain industries preferred * Must be eligible to work in the United States, Acceptance Testing, Aerospace and Defense, Analysis Skills, Application Programming Interface (API), Best Practices, Business Administration, Business Process Management, Business Processes, Communication Skills, Computer Science, Cross-Functional, Crystal Reports, Customer Acquisition, Customer Relationship Management (CRM), Customer Support/Service, Data Migration, Distribution Services, Documentation, ERP (Enterprise Resource Planning), Electronic Data Interchange (EDI), Employee Assistance Plan, Environmental Health, Finance, Food and Beverage Industry, Frequently Asked Questions (FAQ), Gap Analysis, Help Desk, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Inventory Management, Knowledge Base, Leadership, Manufacturing, Materials Management, Microsoft .NET, Microsoft C# (C Sharp), Microsoft SQL Server, Migration Strategy, Multitasking, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Process Manufacturing, Production Management, Programming Languages, Project Management Professional (PMP), Project/Program Management, Purchasing/Procurement, Quality Assurance, REST (Representational State Transfer), Reporting Dashboards, Requirements Management, SQL (Structured Query Language), SQL Server Reporting Services (SSRS), Sales Management, Software Patches, Standard Operating Procedures (SOP), Stored Procedures, Supplier Relationship Management (SRM), Supply Chain, Systems Administration/Management, Systems Maintenance, Technical Support, Test Plan/Schedule, Time Management, Training Program Development, Training/Teaching, Tuition Reimbursement, User Documentation, User Interface/Experience (UI/UX), Vendor/Supplier Relations, Welding, Writing Skills, eCommerce ## Description * Administer the ERP system - Serve as the primary administrator for the Epicor Kinetic ERP system, managing user access, security roles, system configurations, and environment health. * Monitor performance and troubleshoot - Monitor system performance and troubleshoot issues to minimize downtime and ensure platform stability. * Manage upgrades and patches - Manage Epicor Kinetic upgrades, patches, and hotfixes in coordination with Epicor support and internal IT teams. * Maintain system documentation - Maintain system documentation including configuration settings, custom workflows, and standard operating procedures. * Manage vendor relationship - Act as the primary point of contact for Epicor support cases and vendor relationship management. * Lead implementation projects - Lead or support Epicor Kinetic implementation and rollout projects for new modules, sites, or business units. * Configure system modules - Configure system modules including Sales Management, Purchasing, Inventory, Production Management, Job Management, Quality Assurance, Finance, and Advanced Material Management. * Gather and analyze requirements - Gather and document business requirements, perform gap analysis, and recommend configuration solutions or process changes. * Execute data migrations - Develop and execute data migration strategies and validation processes during implementations or upgrades. * Build and manage testing plans - Build and manage testing plans for system changes, including unit, integration, and user acceptance testing. * Design and develop customizations - Design and develop customizations using Epicor tools such as Business Process Management (BPM), Business Activity Queries (BAQ), and dashboards. * Create and maintain custom reports - Create and maintain custom reports using SSRS, Crystal Reports, or Epicor's built-in reporting tools. * Build integrations and automations - Build and manage Epicor Functions, REST API integrations, and data directives to automate workflows and integrate with third-party systems. * Customize user interfaces - Develop and customize user interfaces and screens using the Epicor Kinetic Application Studio and UI customization framework. * Write and maintain SQL queries - Write and maintain SQL queries and stored procedures for data extraction, troubleshooting, and reporting. * Develop and deliver training - Develop and deliver training programs, materials, and documentation for end users across all departments. * Provide day-to-day user support - Provide day-to-day user support, respond to help desk requests, and resolve ERP-related issues in a timely manner. * Conduct department check-ins - Conduct regular check-ins with department leads to identify pain points, improvement opportunities, and new feature needs. * Champion ERP best practices - Champion ERP best practices and drive user adoption to maximize the value of the Epicor Kinetic platform. * Maintain a knowledge base - Create and maintain a knowledge base of FAQs, how-to guides, and troubleshooting resources. ## Related Videos - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - 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