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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of Internal Consulting, Operating Model Transformation - **Company:** Aon View all jobs - **Location:** Chicago, IL, United States - **Experience:** Expert - **Salary:** $150,000.0 - $220,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, User-Centered Design, Active Optical Networks - **Published:** September 6, 2026 - **Apply:** https://www.careerjet.com/job/us52821aa781b6e8efb5e4778fc1ac6d9f/eaa ## About the Role Skills and experience that will lead to success * 7+ years of proven experience in management consulting, internal strategy/consulting or equivalent internal consulting function, including extensive experience managing teams * Demonstrated experience leading complex, multi-workstream operating model or large-scale transformation programs in a global, matrixed organization, including design, process transition, and governance framework setup * Experience working in or with professional services, insurance, or financial services environments is highly desirable * Demonstrated ability to oversee high-performing, diverse teams and work effectively across cultures and geographies * Ability to operate as a generalist across strategy development, operating model design, and execution support * Strong strategic and conceptual thinking skills; able to connect enterprise strategy to detailed design and implementation * Expertise in operating model design, process reengineering, and organizational design * Excellent collaborator management and influencing skills, including experience engaging C-suite and senior leaders * Exceptional communication skills, with the ability to distill complex topics into clear, compelling narratives and materials * Strong analytical and problem-solving capabilities; comfortable with data, financial modeling, and performance metrics * Growth mindset toward emerging technologies, with the ability to incorporate AI into daily work and support others in adopting new digital tools with confidence and ease. Proficiency in MS Additional Skills and Competencies: Discretion and Impact, Complexity and Problem Solving, Collaboration and Interaction, Organization Skills, Communication Education: Bachelor's degree or equivalent experience in Business, Finance, Operations, Technology, or a related field; advanced degree (MBA or equivalent) strongly preferred For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. ## Description Strategic Leadership & Vision * Partner with ABS leadership as well as business leaders, key collaborators, and cross-functional partners to advance the vision, objectives, and scope for operating model transformation * Translate strategic priorities into a clear transformation roadmap with defined business outcomes, key performance indicators, and value realization targets * Apply structured consulting methodologies (e.g., problem framing, analysis based on careful assumptions, benchmarking, argument development) to inform recommendations * Develop and validate arguments for operating model changes, including financial, operational, and qualitative benefits Operating Model Design & Alignment * Lead the end-to-end design of the target operating model across Aon's Solution Lines, Business Units and Functions * Translate enterprise strategy into detailed Operating Model design components, including capabilities, organizational structure, roles and responsibilities, governance models, and cross functional interaction patterns * Be responsible for phased implementation, including pilots, scaling strategies, and stabilization, ensuring alignment with regional and solution line needs * Build and maintain operating model blueprints, ensuring all components (capability models, interaction models, project management defined roles and responsibilities, team structures, decision rights, critical metrics) integrate across the enterprise Collaborator Engagement & Program Leadership * Act as a trusted advisor to senior executives, providing insight into opportunities, tradeoffs, and risks related to the operating model; ensure consensus and engagement in strategy and roadmap * Shape and deliver a compelling change narrative that articulates the "why," "what," and "how" of the transformation for different audiences * Work closely with executive sponsors and the PMO to establish and maintain robust governance, decision-making, and critical issue mechanisms * Partner with Change & Communications teams to define implications of design changes, highlight required behavior shifts, and identify points of resistance or adoption needs * Facilitate executive and working-level forums to align decisions, resolve conflicts, and maintain momentum People Leadership & Capability Building * Recruit, manage and develop a high-performing internal consulting team with capabilities in strategy, operations, change, and analytics * Lead a team of internal consultants and business analysts to diagnose current-state challenges, define solutions, and support implementation * Build consulting capabilities within the broader organization by sharing methodologies, tools, and standard processes * Promote a culture of collaboration, transparency, and continuous improvement * Capture and embed lessons learned into subsequent waves of operating model transformation How this opportunity is different It's not a traditional consulting role. The individual will have the opportunity to lead a high-profile, multi-year transformation that will shape how Aon operates globally. They will partner directly with senior leaders, influence strategic decisions, build and lead an internal consulting team, and see their recommendations through implementation to measurable business outcomes. It's a rare opportunity to combine strategy, operating model design, transformation execution, and executive-level influence on a truly enterprise scale., Job Description: We are seeking a Director of Internal Consulting to lead strategic initiatives for Aon, starting with the design and execution of a multi-year strategic Operatin… + 19 hours ago ## Related Videos - [The Gashlycrumb Tinies of AI Networking You Must Know (or Languish!)](https://www.wearedevelopers.com/videos/2067-the-gashlycrumb-tinies-of-ai-networking-you-must-know-or-languish) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Design as an algorithm, not as a feature](https://www.wearedevelopers.com/videos/471-design-as-an-algorithm-not-as-a-feature) - [How Visionary Leaders Drive Transformation](https://www.wearedevelopers.com/videos/1701-how-visionary-leaders-drive-transformation) - [AI is dead, long live AK](https://www.wearedevelopers.com/videos/1093-ai-is-dead-long-live-ak) - [Delete the roles, deploy the skills](https://www.wearedevelopers.com/videos/2104-delete-the-roles-deploy-the-skills) ## Related Articles - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)