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# Software Engineer II

- **Company:** The Walt Disney Company
- **Location:** Glendale, CA, United States
- **Experience:** Experienced
- **Salary:** $117,500.0 - $157,500.0
- **Contract:** Permanent contract
- **Skills:** HTML, Application Programming Interfaces (APIs), Agile Methodology, Amazon Web Services, Amazon Cloudfront, Amazon Elastic Compute Cloud, Amazon S3, Unit Testing, Software Bug Management, Cascading Style Sheets (CSS), Software as a Service, Cloud Computing, Code Review, Databases, Continuous Integration, Software Debugging, Distributed Systems, Django Web Framework, Monitoring of Systems, Python (Programming Language), Log Analysis, Node.Js, NoSQL, Performance Tuning, Release Management, Software Tools, Responsive Web Design, Software Deployment, Software Engineering, SQL Databases, Web Application Frameworks, GitHub Copilot, ReactJS, Backend, Fastapi, AngularJS, Information Technology, Front End Software Development, Functional Programming, Restful APIs, Amazon Simple Queue Service (SQS), Service Stack, Microservices
- **Published:** September 6, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3380065378&tx=ZT2625TTD&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* 3+ years' experience with cloud-based technologies such as AWS
 * Proficiency in backend development using modern languages and frameworks such as Node.js, Python (Django/FastAPI), or GO, along with strong knowledge of RESTful API design, database management (SQL/NoSQL), and server-side architecture.
 * Minimum of 3 years' experience with cloud-based technologies such as AWS EC2, CloudFront, Lambda, SQS, and S3.
 * Ability to analyze and implement bug fixes to resolve reported incidents.
 * Understanding of the lifecycle of application development, including best practices of unit testing, code reviews, documentation, etc.
 * Enjoy working within a team setting of engineers of varying experience
 * Strong problem-solving, debugging, and collaboration skills, with the ability to work effectively across engineering, product, design, and QA teams.
 * Strong hands-on expertise in the relevant technology stack (Application / Cloud)
 * Proven experience in production support environment
 * Strong understanding of ITIL processes (Incident, Problem, Change)
 * Ability to debug, analyze logs, and troubleshoot complex system issues
 * Experience with monitoring, alerting, and automation tools
 * Excellent analytical, communication, and stakeholder management skills
 * Ability to work independently and take ownership of critical issues

Preferred Qualifications

 * Proficiency in frontend development using modern JavaScript frameworks such as React or Angular along with strong knowledge of HTML, CSS, and responsive design.
 * Experience using AI tools such as Github Copilot, Claude Code, or similar tools.
 * Prior work experience in media management or digital media distribution operations
 * Motivated self-starter with the ability to learn and adapt to new technologies. Can effectively articulate complex ideas and influence others through well-reasoned explanations.
 * Proactively identify problems and opportunities and recommend solutions.
 * Experience working within an Agile environment

Required Education

 * BS Computer Science or related technical discipline or its equivalent

## Description

As a Software Engineer II, you will leverage your technical and analytical skills to support and maintain code that delivers new features for our Systems as well as resolve reported bugs. You will be an important part of a motivated team, actively participating in the triage of reported bugs, the implementation of enhancements, and the improvement of system functionality. Your contributions will also involve ensuring proper system monitoring and alerting, helping to maintain optimal operation and quick response to any issues.

We are looking for someone with strong backend experience and working knowledge of front-end development who possesses experience supporting and maintaining scalable, reliable systems. The ideal candidate is a highly analytical problem solver with a solid foundation in backend development, experience with APIs, databases, and distributed systems, familiarity with modern front-end frameworks, cloud technology (AWS) and sound judgement.

Responsibilities and Duties of the Role:

 * Act as an escalation point for complex issues. Investigate system anomalies, perform root-cause analysis, and assist in developing and deploying fixes for production bugs.
 * Develop and maintain an understanding of our Systems and their interactions with upstream and downstream dependencies. Support and troubleshoot integrations involving REST APIs, microservices, third-party SaaS Platforms.
 * Participate in peer code reviews to ensure technical solutions are secure, efficient, and aligned with team standards.
 * Assist in monitoring fundamental platform performance and scalability. Follow established CI/CD and deployment process to ensure smooth and reliable releases.
 * Contribute to cross-functional troubleshooting of complex issues
 * Perform any other duties or technical tasks needed to support overall business objectives and maintain long-term health of the Applications ecosystem.
 * Act as the final technical escalation point for complex production and system issues from L1 and L2 teams
 * Perform root cause analysis (RCA) and deliver permanent resolutions
 * Own critical incidents, problem tickets, and major outages
 * Design and implement long-term fixes and preventive solutions
 * Collaborate with development, testing, infrastructure, and vendor teams
 * Drive automation, performance tuning, and optimization initiatives
 * Review and approve solutions, fixes, and changes before production release
 * Create and maintain KEDB, SOPs, and technical documentation
 * Support change management, release management, and deployments
 * Provide technical guidance, mentoring, and KT to L1/L2 engineers
 * Participate in client calls, audits, and governance reviews
 * Contribute to process improvements, SLAs, and quality KPIs


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