> Markdown version of [/jobs/ext/2759470-servicenow-solution-architect-spm-telco](https://www.wearedevelopers.com/jobs/ext/2759470-servicenow-solution-architect-spm-telco). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Servicenow Solution Architect - Spm & Telco

- **Company:** Cognizant
- **Location:** Huelva, Spain (Remote available)
- **Contract:** Permanent contract
- **Skills:** HTML, JavaScript (Programming Language), Application Programming Interfaces (APIs), Agile Methodology, Application Integration Architecture, Computing Platforms, Cascading Style Sheets (CSS), Software Engineering, Systems Integration, Information Technology, OSS/BSS, Servicenow
- **Published:** September 6, 2026
- **Apply:** https://www.buscojobs.com.es/servicenow-solution-architect-spm-telco-en-huelva-ID-370093178

## About the Role

5+ years of hands-on experience on the ServiceNow platform
5+ years of experience in General Consulting, Service Management, or Software Development - we're looking for senior profiles, though we may consider exceptional candidates with less experience given the scarcity of this specialisation in the market
3+ years of experience in project/portfolio management implementations or PMO consulting roles
2+ years of experience working with telecommunications clients or within a telco environment
ServiceNow Certified System Administrator (CSA) - required
ServiceNow CIS-SPM - required
CIS-ITSM + 2 additional ServiceNow CIS certifications - required
ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) - desired
Familiarity with Telecommunications Service Management (TSM) or TM Forum frameworks - highly desirable
Degree or equivalent in Computer Science or Information Technology; post?graduate degree in a software?related field is a plus
Hands?on experience with ServiceNow SPM: Demand Management, Project & Portfolio Management, Resource Management, and Agile Development
Experience configuring Investment Planning and roadmap capabilities within SPM
Understanding of telco?specific processes: network inventory, service assurance, and BSS/OSS ecosystems
Familiarity with TM Forum Open APIs and telco industry data models
Development background: JavaScript, HTML, CSS, JavaScript frameworks, and integrations
Experience working in Agile development environments
Knowledge of software development life cycle management
Knowledge of ITIL - Foundation level preferred
Strong analytical thinking, problem-solving, and attention to detail
Active listening and strong interpersonal skills
Professional working proficiency in both Spanish and English (B2 or above) - required for client-facing meetings, calls, and workshops

## Description

ServiceNow Solution Architect - SPM & TelcoRemote · SpainAbout the roleWe're looking for a Senior ServiceNow Solution Architect specialising in Strategic Portfolio Management (SPM) with experience in the telecommunications sector to provide technical leadership and thought leadership to both our clients and internal teams. You will lead platform design, integration architecture, and technology strategy - ensuring every solution delivered is scalable, elegant, and of the highest quality.Why join us?HIGH-IMPACT PROJECTS- Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.CUTTING-EDGE TECH- Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.FULLY REMOTE IN SPAIN- Work from wherever you're most productive. No relocation, no commute, full flexibility.CONTINUOUS LEARNING- Access to top learning platforms to deepen your expertise or pick up new skills you've been putting off.A TEAM THAT HAS YOUR BACK- Talented colleagues who collaborate, support, and push each other to deliver quality work.GLOBAL EXPOSURE- Work alongside international teams in a truly multicultural environment.A CLEAR CAREER PATH- Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.What's in it for youRestaurant tickets for every working dayPermanent contract - we're investing in a long-term relationshipFlexible benefits: Gympass and nursery tickets through our flexible retribution schemeReferral bonus - bring great people in and get rewardedCompetitive salary and bonuses - let's talk numbers on our first callWhat you'll bring5+ years of hands-on experience on the ServiceNow platform5+ years of experience in General Consulting, Service Management, or Software Development - we're looking for senior profiles, though we may consider exceptional candidates with less experience given the scarcity of this specialisation in the market3+ years of experience in project/portfolio management implementations or PMO consulting roles2+ years of experience working with telecommunications clients or within a telco environmentServiceNow Certified System Administrator (CSA) - requiredServiceNow CIS-SPM - requiredCIS-ITSM + 2 additional ServiceNow CIS certifications - requiredServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) - desiredFamiliarity with Telecommunications Service Management (TSM) or TM Forum frameworks - highly desirableDegree or equivalent in Computer Science or Information Technology; post?graduate degree in a software?related field is a plusHands?on experience with ServiceNow SPM: Demand Management, Project & Portfolio Management, Resource Management, and Agile DevelopmentExperience configuring Investment Planning and roadmap capabilities within SPMUnderstanding of telco?specific processes: network inventory, service assurance, and BSS/OSS ecosystemsFamiliarity with TM Forum Open APIs and telco industry data modelsDevelopment background: JavaScript, HTML, CSS, JavaScript frameworks, and integrationsExperience working in Agile development environmentsKnowledge of software development life cycle managementKnowledge of ITIL - Foundation level preferredStrong analytical thinking, problem-solving, and attention to detailActive listening and strong interpersonal skillsProfessional working proficiency in both Spanish and English (B2 or above) - required for client-facing meetings, calls, and workshopsWhat you'll doProvide technical leadership and thought leadership to clients and internal teams on platform design, integration architecture, and technology strategyLead and mentor developers and architects across business, information, application, software, and technology disciplinesDesign, document, and communicate the integration approach for all architectural componentsResearch, analyse, and propose solution alternatives that address specific business needs across service linesEducate clients and negotiate the right technical solutions for their contextDeliver a positive, value-adding experience to clients in every interactionAct as the final escalation point for technical decision-making within a programmeEnsure all artefacts, configured components, and interactions meet the highest quality standardsAssist in scoping new opportunities and designing tools and techniques for efficient deliveryBuild and develop high-performing delivery teamsProvide technical coaching and oversight to developers and architectsDefine domain-specific evaluation processes for hiring that fit market needsIdentify emerging skill sets needed by the team and define training plansAlign resource requirements based on demand projections in partnership with HRCognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.#J-*****-Ljbffr


## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider)
- [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases)
- [NoLoJS - Avoiding JavaScript Cruft with HTML and CSS - Aaron T. Grogg](https://www.wearedevelopers.com/videos/1806-nolojs-avoiding-javascript-cruft-with-html-and-css-aaron-t-grogg)

## Related Articles

- [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)