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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr. Manager, Human Resources (Global Tech) - **Company:** Foundever - **Location:** Málaga, Spain (Remote available) - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Decision Support Systems, Data Analytics, Core HR - **Published:** September 6, 2026 - **Apply:** https://www.buscojobs.com.es/sr-manager-human-resources-global-tech-en-malaga-ID-370107169 ## About the Role 10 years of progressive HR experience, with at least 5 years in a strategic HRBP or HR generalist role supporting senior-level stakeholders, in a global, matrixed organization Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field Master's degree or MBA with an HR/OD focus preferred Strong track record supporting technology, digital, or commercial functions Demonstrated experience in organizational design, transformation, and workforce planning Experience operating within a COE / shared services HR model Exposure to fast-paced, high-growth, or transformation environments (BPO, tech, or services sectors preferred) Excellent communication skills in English, with the ability to influence and partner with senior stakeholders globally Proven ability to work and adapt effectively across multiple time zones and cultures in a global organization The ability to translate strategy into execution Credible and confident senior stakeholder management and influencing skills Strong command of performance, talent review, succession, and leadership development processes Strong analytical and data-driven decision-making capability Ability to balance hands-on delivery with strategic partnering High levels of commercial acumen and business insight Resilient, adaptable, and comfortable operating in ambiguity and change ## Description We are looking for a commercially minded Senior Manager, Human Resources to join Foundever's global HR team, supporting senior leadership across Technology, Digital & AI, and Growth functions.Reporting to the HR Director, this role will operate as a strategic partner to global executives, while alsoplaying a hands-on role in delivering core HR initiatives. You will work within a COE-led HR operating model,leveraging specialist teams (Talent Acquisition, Learning & Development, Total Rewards, Employee Relations, etc.)and shared services to drive impact.This is a high-impact individual contributor role focused on organizational transformation, leadership capability, andstrategic workforce planning in a fast-evolving, tech-enabled, global environment. This is a global role requiringeffective collaboration across multiple time zones, with flexibility to support stakeholders in different regions.Job ResponsibilitiesStrategic Business Partnering & TransformationPartner closely with senior leaders (CIO, Chief Digital & AI Officer, Chief Growth Officer leadership teams)to execute functional strategies through a people lensSupport transformation initiatives globallyProvide insight-driven guidance on organizational effectiveness, capability building, and future workforceneedsAct as a trusted advisor on people topics, balancing commercial outcomes with employee impact.Organizational Design & Workforce PlanningImplement organizational design initiatives, including structures, roles, spans & layers, and accountabilitymodelsExecute structural changes end-to-endBuild forward-looking workforce scenarios, aligning headcount, capabilities, and cost with businesspriorities and financial plansIdentify capability and alignment gaps across workforce planning, organizational design and talentstrategyTalent Acquisition & OnboardingPartner with Talent Acquisition COE to ensure high-quality hiring outcomes for senior and critical rolesPlay an active role in defining role requirements, assessing key talent, and ensuring alignment on hiringdecisionsLead onboarding and assimilation for all new hires within assigned functionsLearning & DevelopmentExecute talent management processes across assigned functions, including performance management,talent reviews, and succession planningIdentify and develop critical talent pipelines, with a focus on leadership and future-ready capabilities(especially in digital, AI, and commercial domains)Partner with COEs to deploy and embed leadership development and learning initiatives, ensuring strongadoption and measurable impactCoach and support senior leaders to enhance leadership effectiveness and team performanceCulture & Talent EngagementDrive participation across all listening / voice-of-the-employee tools (pulse, annual survey, etc.)Translate engagement insights into targeted action plans that improve retention, performance, andemployee experienceEmbed Foundever's culture through leadership behaviors and team practicesSupport leaders in navigating ambiguity and leading through change in a global environmentTotal Rewards & Employee RelationsSupport the execution of compensation and performance cycles, ensuring fair, data-driven, and consistentoutcomesAdvise leaders on pay, performance, and retention decisions using market and internal insightsPartner with Employee Relations, Legal, and regional HR teams on employee relations matters,restructuring, and complianceManage compliant lifecycle events and offboardingData-Driven Decision MakingLeverage HR data, dashboards, and people insights to inform decision-making and influence businessleadersMonitor key metrics (e.g., engagement, attrition, hiring effectiveness, talent pipeline health) and drivecontinuous improvementOperating ModelWork as part of a global HRBP team, aligned to corporate and functional leadershipDeliver through strong collaboration with Centers of Excellence (COEs), Regional / Local HR Teams, andShared Service Centers (SSC)Act as an integrator, ensuring global frameworks are effectively translated into business impactSkills and Qualifications10 years of progressive HR experience, with at least 5 years in a strategic HRBP or HR generalist rolesupporting senior-level stakeholders, in a global, matrixed organizationBachelor's degree in Human Resources, Business Administration, Psychology, or a related fieldMaster's degree or MBA with an HR/OD focus preferredStrong track record supporting technology, digital, or commercial functionsDemonstrated experience in organizational design, transformation, and workforce planningExperience operating within a COE / shared services HR modelExposure to fast-paced, high-growth, or transformation environments (BPO, tech, or services sectorspreferred)Excellent communication skills in English, with the ability to influence and partner with seniorstakeholders globallyProven ability to work and adapt effectively across multiple time zones and cultures in a globalorganizationThe ability to translate strategy into executionCredible and confident senior stakeholder management and influencing skillsStrong command of performance, talent review, succession, and leadership development processesStrong analytical and data-driven decision-making capabilityAbility to balance hands-on delivery with strategic partneringHigh levels of commercial acumen and business insightResilient, adaptable, and comfortable operating in ambiguity and changeAbout UsFoundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.-#LI-MAM#LI-Remote