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# Senior Professional Services Consultant

- **Company:** CAI World-Wide
- **Location:** Oosterhout, Netherlands (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Crystal Reports (Reporting Software), Internet Information Services (IIS), Microsoft SQL Server, Systems Integration
- **Published:** September 7, 2026
- **Apply:** https://www.adzuna.nl/details/5873225363

## About the Role

* Fluency in both Verbal and Written Communication in English and French
 * Troubleshoot server and system issues
 * Strong knowledge of Windows server environments, including services, configuration and connectivity
 * Support installations, upgrades and integrations
 * Experience with Crystal Reports
 * SQL Server knowledge, including writing SELECT and UPDATE scripts
 * Ability to configure and troubleshoot Windows IIS
 * Experience in the print industry is a plus, but not essential

Personal Attributes

 * Positive attitude and a consistently professional demeanour
 * Able to clearly define objectives and lead internal and external teams to achieve them
 * Strong organisational skills, goal-oriented, and able to multitask in a fast-paced environment
 * Strong interpersonal and time-management skills
 * Able to work independently and cohesively within a remote team
 * Flexible approach to scheduling, managing multiple competing priorities
 * Self-directed and self-motivated
 * Genuine interest in working directly with clients, with the ability to build and maintain relationships
 * Strong problem-solving skills, with ownership of issues through to resolution
 * Good commercial awareness, able to identify and act on billing opportunities
 * Excellent verbal and written communication skills

## Description

CAI is seeking a Professional Services Consultant to join our EMEA team. This is a remote position, and the successful candidate may be based anywhere in the UK, France, Belgium, the Netherlands or Germany.

We're looking for a motivated, ambitious professional who is comfortable with occasional travel to customer sites across Europe, Scandinavia, Africa and the Middle East to provide implementation support and consultancy.

What You'll Do

 * Lead individual implementation, upgrade and installation projects to a successful conclusion, in accordance with CAI's methodology
 * Provide post-go-live support and ongoing consultancy to our customer base
 * Partner with colleagues across all business areas to ensure an excellent customer experience
 * Mentor and provide application training to colleagues and new hires
 * Maintain a high standard of personal administration
 * Participate in team-based activities
 * Provide regular status and activity reports according to company practice
 * Learn CAI's products in order to deliver training and consultancy effectively


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