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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Developer - **Company:** Hays plc - **Location:** Birmingham, UK - **Contract:** Temporary contract - **Skills:** Application Programming Interfaces (APIs), Application Services, System Configuration, Data Integrity, Data Migration, Database Design, Design of User Interfaces, Human-Computer Interaction, Oracle (Applications), Cloud Services, Simple Object Access Protocol (SOAP), Software Deployment, SQL Databases, Oracle Fusion Middleware, System Testing, Systems Integration, Oracle Service Cloud, Information Technology, Data Management, Data Objects - **Published:** September 7, 2026 - **Apply:** https://www.totaljobs.com/job/developer/hays-job107947425 ## About the Role Initially a 2-3 month contract, the client can be flexible and would welcome either part or full-time candidates. The role is outside IR35. You must be able to be DBS cleared if needed., + Workspaces + Business Rules + Profiles and permissions + Reports and dashboards + Navigation sets * Knowledge of Oracle Service Cloud Customer Portal and Browser User Interface (BUI). * Experience with data migration and bulk data management. * Strong troubleshooting and problem-solving skills. * Experience working within Agile delivery environments. * Excellent stakeholder management and communication skills. Desirable Skills * Experience with Oracle Service Cloud APIs (REST/SOAP). * Knowledge of Oracle Digital Assistant or Oracle Fusion applications. * Experience integrating Oracle Service Cloud with CRM, ERP, or other enterprise platforms. * Oracle Service Cloud certifications. * SQL and database design experience. Qualifications * Degree in Computer Science, Information Technology, or a related discipline, or equivalent commercial experience. * Oracle Service Cloud certification desirable. Key Competencies * Strong analytical thinking * Attention to detail * Stakeholder engagement * Problem-solving * Team collaboration * Ability to work independently ## Description We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring the Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions., * Configure and administer Oracle Service Cloud (RightNow) applications. * Design, create, and maintain custom objects, fields, tables, and relationships. * Develop and configure business rules, workflows, and automation processes. * Configure workspaces, reports, dashboards, and user interfaces. * Support data management activities including imports, exports, and data integrity checks. * Collaborate with business stakeholders to gather requirements and translate them into technical solutions. * Troubleshoot and resolve platform, configuration, and data issues. * Support integrations between Oracle Service Cloud and third-party applications. * Document technical designs, configurations, and development activities. * Participate in system testing, user acceptance testing, and production deployments. * Ensure solutions align with Oracle best practices and security standards. Essential Skills & Experience * Proven experience developing and configuring Oracle Service Cloud (RightNow). * Strong experience creating and maintaining: + Custom fields + Custom objects/tables + Object relationships + Data models ## Related Videos - [Architectures that we can use with .NET](https://www.wearedevelopers.com/videos/935-architectures-that-we-can-use-with-net) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [How To Test A Ball of Mud](https://www.wearedevelopers.com/videos/173-how-to-test-a-ball-of-mud) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [TiDB, One Layer at a Time: How Distributed SQL Became an Agentic AI Backbone](https://www.wearedevelopers.com/videos/100117-tidb-one-layer-at-a-time-how-distributed-sql-became-an-agentic-ai-backbone) - [Typed Security: Preventing Vulnerabilities By Design](https://www.wearedevelopers.com/videos/892-typed-security-preventing-vulnerabilities-by-design) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)