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# Mitarbeiter Anwendersupport - 2nd Level

- **Company:** IMO Holding GmbH
- **Location:** Gremsdorf, Germany
- **Contract:** Permanent contract
- **Skills:** Application Virtualization, Microsoft Office, Microsoft Operating Systems, Systems Integration, Information Technology, Vmware
- **Published:** September 7, 2026
- **Apply:** https://jobs.imo.de/Mitarbeiter-Anwendersupport-mwd-2nd-Level-de-f336.html

## About the Role

* Abgeschlossene fachspezifische Ausbildung z. B. Fachinformatiker m/w/d für Systemintegration
 * Mehrjährige Berufserfahrung im IT-Bereich
 * Gute Kenntnisse in Microsoft Betriebssystemen innerhalb der Netzwerkumgebungen sowie in den MS-Office-Produkten
 * Sichere Deutsch- und Englischkenntnisse in Wort und Schrift
 * Leistungs- und Dienstleistungsbereitschaft
 * Strukturierte Arbeitsweise und Flexibilität

## Description

* Helpdesk Troubleshooting durch Telefon-, Remote- und Vorort-Support
 * Erstellung, Zuordnung und Koordination der Aufgaben im Ticketsystem
 * Administration des Client-Managements
 * Durchführung von Anwenderschulungen
 * Überwachung, Ausbau und Dokumentation der IT Facilities
 * Administration der VMware/Omnissa Horizon View Applikationen
 * System- und Anwendungsvirtualisierung
 * Mobile Device Management


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