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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Support Specialists - **Company:** Blue Rose Consulting Group - **Location:** Washington, DC, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, Microsoft Azure, Client Server Models, Cloud Computing, Configuration Management, Databases, Continuous Integration, Linux, HP Systems Insight Manager, Microsoft Software, Ansible, Microsoft SharePoint, SC Clearance, Containerization, Kubernetes, Information Technology, Deployment Automation, Hardware Infrastructure, Terraform, Devsecops, Docker - **Published:** September 7, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9057978/application-support-specialists ## About the Role * 3+ years supporting enterprise web, client-server, or cloud-hosted applications. * Experience with incident management, application monitoring, troubleshooting, patching, release support, and technical documentation. * Familiarity with DevSecOps, CI/CD, automated deployment, and configuration-management practices. * Experience working in Windows and/or Linux application environments. * Strong analytical, customer-service, and cross-team communication skills. * Active Secret clearance. Preferred Qualifications * Experience with Ansible, Terraform, Docker, Kubernetes, SharePoint, Microsoft 365, or cloud platforms. * Experience supporting consular applications such as EPS, MyTravelGov, OPR, or eCRBA. * ITIL, Security+, Microsoft, AWS, Azure, or equivalent certification. ## Description Provide proactive and reactive Tier II support for legacy and modernized consular applications, including web, client-server, imaging, archiving, collaboration, and cloud-hosted solutions. This position supports the Department of State Consular Affairs global information technology environment, which includes domestic and overseas facilities, on-premises infrastructure, cloud platforms, applications, databases, and enterprise support services. This is a contingent position based on contract award and final customer requirements. What You'll Do * Monitor, troubleshoot, diagnose, and resolve incidents affecting enterprise web, client-server, imaging, archiving, collaboration, and cloud-hosted applications. * Install, configure, patch, deploy, and maintain applications using approved DevSecOps and CI/CD processes. * Support application readiness, deployment readiness reviews, pre-production testing, rollback, recovery, and post-deployment monitoring. * Use automation and containerization technologies such as Ansible, Terraform, Docker, and Kubernetes to improve deployment consistency and reliability. * Manage application accounts, access, certificates, passwords, availability dashboards, technical documentation, SOPs, and knowledge articles. * Coordinate with Tier III developers, engineering teams, security teams, and Government stakeholders to support ATO readiness, releases, and modernization initiatives. * Support SharePoint, Microsoft Teams, and Microsoft 365 collaboration services when assigned, including site collections, permissions, logs, lists, libraries, and workflow troubleshooting. ## Related Videos - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Dev & Test in the Cloud? 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