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# Technical Support Specialist

- **Company:** Veralto Corporation
- **Location:** Grand Rapids, MI, United States (Remote available)
- **Salary:** $52,200.0 - $91,400.0
- **Contract:** Permanent contract
- **Skills:** Ethernet, Issue Tracking Systems, RS-232, Systems Integration, TCP/IP, Diagnostic Tools
- **Published:** September 7, 2026
- **Apply:** https://jobs.mitalent.org/job-seeker/job-details/JobCode/370033237

## About the Role

* Experience in advanced technical support in an industrial or manufacturing environment.
 * Demonstratedexperience with applications and system integration.
 * Experience resolving complex technical escalations.
 * Ability to work independently in a remote environment.
 * Willingness to travel domestically and internationally.

Preferred Qualifications

 * Experience with coding and marking equipment (CIJ, IJ, TTO, Laser).
 * Knowledge of industrial automation environments and plant systems.
 * Familiarity with remote diagnostic tools and CRM or ticketing systems.

## Description

Reporting to the Technical Support Manager, the Technical Support Specialist - USA (Applications & Integration) plays a critical role in supporting Linx's growing presence in the United States. This position provides advanced technical support across Linx coding and marking technologies, with a strong focus on customer applications, communications, and system integration. This is a remote-based role within the United States.

In this role, a typical day will look like:

 * Providing advanced technical support for CIJ, IJ, TTO, and Laser systems.
 * Diagnosing complex hardware, software, ink, and application issues.
 * Supporting customer integrations including PLCs, I/O, RS232, Ethernet, and TCP/IP.
 * Acting as an escalation point for customers and field teams.
 * Collaborating with Engineering, Quality, and Global Technical Support.
 * Creating andmaintainingtechnical documentation and knowledge articles.

Travel & Working Conditions

This is a remote role with domestic and international travel up to approximately 25%. Travel is typically planned monthly and may include up to one week per month away from home.


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