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# Access Associate

- **Company:** Rochester Regional Health
- **Location:** Newark, NJ, United States
- **Salary:** $37,128.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Data Processing, Workday
- **Published:** September 7, 2026
- **Apply:** https://www.careerjet.com/job/us86280b8655990c0f93c9e14eb15aad19/eaa

## About the Role

2-year degree or equivalent combination of education and work experience preferred
Intermediate computer skills
Excellent customer service and communication skills
EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

## Description

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
STATUS: Part-Time
LOCATION: Newark-Wayne Community Hospital
1200 Driving Park Ave, Newark NY 14513
DEPARTMENT: Admitting ER
SCHEDULE: Evening/Nights, EVERY weekend, Monday, Friday, Saturday and Sunday, 6:30 pm to 3:00 am, rotating Holidays
Responsibilities
Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
Billing & Payments. Collect and process payments when applicable


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