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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # TELECOMMUTE Program manager/PMO Lead- ERP upgrade - **Company:** Peaklnk Technologies, Inc. - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Confluence, JIRA, RAID, Microsoft Project, Regression Testing, Power BI, Retail Software, Systems Integration, Smartsheet, Golang - **Published:** September 7, 2026 - **Apply:** https://www.dice.com/job-detail/b9ee873a-5add-4057-869a-54a120f2324c ## About the Role The ideal candidate will have strong experience managing large-scale ERP upgrades or enterprise technology programs, preferably within retail, grocery, or multi-store environments, with the ability to work across business operations, IT, vendors, and executive leadership., * 10+ years of experience in Program Management, Project Management, PMO Leadership, ERP implementation, or enterprise technology transformation. * Proven experience leading large-scale ERP upgrades, implementations, migrations, or technology transformation programs. * Strong experience managing multiple workstreams, cross-functional teams, vendors, and system integrators. * Experience with program governance, executive reporting, RAID management, budgeting, resource planning, and risk/issue management. * Strong understanding of the ERP implementation lifecycle, including testing, deployment, cutover, go-live, and hypercare. * Experience overseeing SIT, UAT, deployment readiness, and go-live activities. * Excellent stakeholder management, communication, organizational, and problem-solving skills. Preferred Qualifications * Experience with NCR Retalix or related retail ERP / retail technology platforms. * Experience managing Retalix upgrades, implementations, migrations, or integrations. * Experience in retail, grocery, convenience, food & beverage, or multi-store environments. * Familiarity with POS, ERP, merchandising, inventory, supply chain, finance, and store systems. * Experience with tools such as Jira, Confluence, Microsoft Project, Smartsheet, Power BI, or similar PMO platforms. * PMP, PgMP, or other relevant program/project management certification is a plus. ## Description We are seeking an experienced ERP Upgrade Program Manager / PMO Lead to lead the end-to-end NCR Retalix ERP upgrade program. The role will provide program governance, planning, stakeholder management, vendor coordination, risk management, and delivery oversight across technology and business workstreams., * Lead overall program governance, PMO processes, steering committee reporting, decision management, and executive communications. * Develop and manage integrated program plans, milestones, dependencies, critical paths, deliverables, and resource plans. * Coordinate across business operations, store operations, finance, merchandising, supply chain, IT, NCR/Retalix, system integrators, and third-party vendors. * Manage program-level RAID logs, risks, issues, dependencies, actions, decisions, and escalations. * Provide executive reporting through program dashboards, KPIs, status reports, milestone tracking, and program health assessments. * Manage vendor and partner relationships, ensuring commitments, deliverables, timelines, and dependencies remain on track. * Oversee SIT, UAT, regression testing, deployment readiness, cutover planning, go-live, and hypercare activities. * Drive business readiness and change management, including communications, training coordination, process documentation, and stakeholder readiness. * Track program budget, forecasts, resource allocation, vendor spend, and overall financial performance. * Lead post-go-live stabilization, issue resolution, lessons learned, and continuous improvement activities. ## Related Videos - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Go with the Flow: Stop the Leaks Before Your Memory's a Waterfall!](https://www.wearedevelopers.com/videos/100073-go-with-the-flow-stop-the-leaks-before-your-memory-s-a-waterfall) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Scoring 2000 Products per Request: Performance Pitfalls in Golang](https://www.wearedevelopers.com/videos/2073-scoring-2000-products-per-request-performance-pitfalls-in-golang) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)