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# Express Meetings Manager

- **Company:** The Embassy Suites
- **Location:** Jacksonville, FL, United States
- **Experience:** Starter
- **Salary:** $56,270.0 - $72,820.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Delphi (Programming Language)
- **Published:** September 7, 2026
- **Apply:** https://www.careerjet.com/job/usfb7768d0906236a571320e5645f9f514/eaa

## About the Role

· Minimum of 1-2 years Hotel Sales experience required in order to be considered.
· Knowledge of local group and business accounts preferred
· Prior Delphi experience preferred
· Attention to detail and organized
· Proficient verbal and written communication skills

## Description

The ideal Express Meetings Manager candidate is experienced in booking group business in Jacksonville and the surrounding areas. In addition, the Express Meetings Manager should have a vibrant, positive, energetic, team-oriented attitude with a focus on meeting sales goals and exceeding guest expectations., · Accountable for achieving established sales goals as outlined by the Director of Sales. Responsible for weekly activity reports showing progress towards sales goals.
· Solicit, negotiate and generate contracted revenues from prospects that meet criteria established in the hotel business plan, with a focus on short-term bookings.
· Responsible for preparation of assigned Banquet Event Orders hosting site tours, and solicitation of assigned market segments to achieve budget.
· Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc.
· Negotiate and execute group contracts with clients within guidelines provided by the Director of Sales.
· Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, site visits, etc.
· Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
· Provides excellent customer service in order to grow share of the account.
· Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before, during and after event.
· Promptly follows up on all customer needs and inquiries in an efficient and expedient manner.
· Represents themselves and the hotel with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
· Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all coworkers for the best overall performance of the hotel.
· Displays a neat, clean, and professional appearance at all times.
· Internally communicate guest requirements, thereby insuring all information is accurate between guest and hotel staff
· Coordinate and participate in target market trade shows, sales blitzes, networking opportunities, professional organizations
· Assists in the preparation of the weekly packet which includes group resumes, pick up reports, function agenda/banquet & catering details.
· Data entry using Delphi, Microsoft Word and Excel.
· Conduct site inspections with potential clients, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
· Assist the Director of Sales with weekly reports on sales contacts
· Other duties as requested or assigned, Sodexo is currently seeking an Environmental Services Operations Manager 1 for the Baptist Health system located in Jacksonville, FL. This Manager will have oversight of approximat…

 + 11 hours ago


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