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# Professional Services Consultant - Email Fraud Defense

- **Company:** Proofpoint
- **Location:** United States
- **Salary:** $83,600.0 - $174,900.0
- **Contract:** Permanent contract
- **Skills:** User Authentication, Domainkeys Identified Mail, Domain-Based Message Authentication Reporting and Conformance (DMARC), Simple Mail Transfer Protocols, Sender Policy Framework (SPF)
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9dbcb195d1158fe4

## About the Role

* Strong project management skills with a high attention to detail
 * Hands-on knowledge and experience with Email (SMTP) and Email Authentication (SPF, DKIM, DMARC)
 * Excellent written and verbal skills
 * Relevant Consulting experience
 * Must be comfortable with presenting and explaining technology to people with less technical knowledge
 * Must have a good understanding of the sales process, be sensitive to sales situations, and possess excellent customer service skills
 * Must be able to thrive in a fast paced, high stress start-up environment
 * Demonstrated experience in working with broad cross-functional teams
 * Excellent organizational, analytical and influence skills
 * Ability to work independently, ability to adapt quickly, positive attitude
 * Demonstrated experience in supporting Fortune 500 or other large customers
 * Experience with Proofpoint products is a plus
 * Experience with Secure email Gateways is a plus
 * BA/BS or higher in Engineering or related field
 * Multi-lingual skills a plus

## Description

This opportunity will be filled by someone who is passionate about email technology and has a deep understanding of email authentication protocols (SPF, DKIM, DMARC). The role demands the interaction with technical staff at large-scale enterprises to drive a stronger email security posture. The individual will assist our clients with the implementation of the Email Fraud Defense Suite of Products. The successful candidate will have sound technical experience and skills, and great interpersonal and communication skills. The candidate must be able to take responsibility and accept accountability for successful customer engagements. The candidate must also demonstrate Project Management skills and the ability to manage multiple implementations simultaneously. The candidate must be proficient in English (written and spoken).

Your day-to-day

 * Engage with our Email Fraud Defense customers as an expert in the field
 * Drive high levels of customer satisfaction
 * Coordinate with multiple parties - the customer as well as their 3rd parties - to ensure timely and satisfactory resolution to customer issues, and completion of projects
 * Drive complex implementations while working side by side with the customers to solve their unique problems
 * Work with internal teams (most notably engineering, sales, product management)
 * Leverage previous experiences, share best practices and facilitate creative solutions to unique challenges, maximizing the value of our Email Fraud Defense products


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