> Markdown version of [/jobs/ext/2773630-servicenow-technical-lead](https://www.wearedevelopers.com/jobs/ext/2773630-servicenow-technical-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# ServiceNow Technical Lead

- **Company:** Ryder System, Inc.
- **Location:** Miami, FL, United States
- **Experience:** Expert
- **Salary:** $130,000.0 - $160,000.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Software Quality, Code Review, Middleware, Performance Tuning, SQL Databases, Web Services, Scripting
- **Published:** September 7, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2958005321-2

## About the Role

* Service
 * Now platform administration
 * Service
 * Now ITSM configuration
 * Service
 * Now ITOM/Discovery
 * Service
 * Now scripting (JavaScript, Glide)
 * Workflow and automation design
 * REST/SOAP API integrations
 * ITIL/ITSM process knowledge
 * SQL and data modeling basics
 * Performance tuning and troubleshooting
 * Agile/Scrum delivery practices

## Description

Ryder System is seeking a ServiceNow Technical Lead to design, implement, and optimize ServiceNow solutions that power our transportation and warehousing operations. You will lead platform architecture, configure ITSM/ITOM modules, integrate ServiceNow with logistics and fleet systems, and enforce development standards. Partner with operations, security, and infrastructure teams to translate business needs into scalable workflows, dashboards, and automations. Mentor developers, manage code reviews, and ensure performance, reliability, and compliance in a safety-first, customer-focused environment with strong career growth., * Design and own Service

 * Now architecture for logistics, transportation, and warehousing use cases
 * Configure and customize Service
 * Now ITSM/ITOM modules, workflows, and dashboards
 * Integrate Service
 * Now with fleet, telematics, and enterprise systems via APIs and middleware
 * Define and enforce development standards, code quality, and best practices on the platform
 * Lead and mentor Service
 * Now developers, conduct code reviews, and oversee technical delivery
 * Partner with operations, security, and infrastructure teams to translate business needs into solutions
 * Optimize platform performance, reliability, and scalability in a production environment
 * Ensure governance, security, and compliance across Service
 * Now implementations
 * Support incident, problem, and change management processes using Service
 * Now
 * Contribute to roadmap planning and continuous improvement of Service
 * Now capabilities


## Related Videos

- [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java)
- [Developer’s Perspective: Overview of the Tezos Blockchain Ecosystem](https://www.wearedevelopers.com/videos/237-developer-s-perspective-overview-of-the-tezos-blockchain-ecosystem)
- [Are Code Reviews Worth It? Insights from 16 Years of Review Data](https://www.wearedevelopers.com/videos/1135-are-code-reviews-worth-it-insights-from-16-years-of-review-data)
- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [Intermediate Bitcoin Script](https://www.wearedevelopers.com/videos/25-intermediate-bitcoin-script)
- [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment)

## Related Articles

- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers)
- [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools)
- [Technical Documentation For Developers](https://www.wearedevelopers.com/magazine/128-technical-documentation-for-developers)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)