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# Senior Manager Information Technology Global Technology Services

- **Company:** Midland Credit Management
- **Location:** Phoenix, AZ, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Microsoft Azure, Collaborative Software, Information Systems, DevOps, Software Engineering, Software Vulnerability Management, HybridCloud, Infrastructure Automation Frameworks, Information Technology
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a97b3d62752d44ce

## About the Role

Required: Bachelor's degree in computer science, Information Systems, Information Technology, Software Engineering, or related experience.

Preferred: Project Management Professional (PMP) certification

Advanced (Azure/AWS) cloud certifications

Language
Required: Fluent in English

Experience

Required:

 * 10+ years of business experience
 * Demonstrated leadership of global or multi-regional technology teams
 * Subject matter expertise in one or more areas including infrastructure, compute, enterprise tooling, or platform services
 * Experience managing large-scale initiatives and cross-functional programs

Preferred:

 * Experience working in a publicly traded company
 * Experience leading global standardization or transformation initiatives, * Infrastructure and compute platforms (on-premise and cloud)
 * Enterprise tooling platforms (monitoring, ITSM, automation)
 * Vulnerability management processes, remediation frameworks, and tooling
 * Ability to independently lead complex technical initiatives

Preferred:

 * Hybrid cloud platforms (AWS, Azure)
 * Automation and configuration management tools
 * Experience leading teams focused on Infrastructure as Code and DevOps.
 * Unified communications platforms (e.g., Microsoft collaboration services)

Other Skills

Required:

 * Strong leadership and interpersonal skills to manage senior technical staff
 * Ability to partner effectively with Security, Architecture, and Business stakeholders
 * Strong operational discipline with the ability to balance strategy and execution

## Description

The Senior Manager of Global Technology Services is responsible for the following: global infrastructure and compute services, enterprise tooling platforms, vulnerability management execution, unified communications, platform engineering, service monitoring, vendor management, and cross-regional integration with enterprise technology, security, and business stakeholders.

This role is responsible for both strategic delivery and operational execution, with a focus on scalable, standardized, and secure global services., * Global Technology Platform Leadership - Lead global compute, infrastructure, and tooling services to ensure reliability, scalability, and standardization across regions.

 * Enterprise Tools & Platform Services - Own enterprise platforms including monitoring, ITSM, automation, and collaboration tools. Ensure consistent global adoption and operational effectiveness.
 * Vulnerability Management & Risk Reduction - Lead global vulnerability remediation initiatives in partnership with Security, ensuring infrastructure, compute, and tooling platforms meet defined risk and compliance standards.
 * Unified Communications & Collaboration - Oversee global unified communications platforms and initiatives to ensure reliable, secure, and consistent end-user collaboration experiences.
 * People Leadership & Talent Development - Manage managers and senior individual contributors across Tools and Compute teams. Provide coaching, performance management, and succession planning.
 * Strategic Programs & Cross-Functional Initiatives - Lead major global technology initiatives, vendor engagements, and transformation efforts as assigned.


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