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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager Informatics - **Company:** CVS Health - **Location:** United States - **Salary:** $54,300.0 - $145,860.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Amazon Web Services, Data Analysis, Big Data, BigQuery, Cloud Computing, Collaborative Software, Databases, Crystal Reports (Reporting Software), Data Transformation, Data Visualization, IBM DB2, Relational Databases, Database Queries, Python (Programming Language), Microsoft SQL Server, Power BI, SAP Business Suiteing, Microsoft SharePoint, Tableau (Software), Data Processing, BI Launch Pad (Software), Google Cloud, Data Storage Technologies, Information Technology, Quickbase, Dataiku, Looker Analytics, Alteryx - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4f8d93494b35e0d2 ## About the Role * Proficient with MS Office documentation, data analysis, & presentation applications. * 5+ years of experience with relational databases and data transformation. * 3+ years of experience with data processing/analytics. * 5+ years of experience writing SQL queries (i.e. BigQuery, * Coginiti, SQLServer, DB2) * 3+ years' experience with data visualization and report generation & scheduling tools such as: Tableau OR SAP Business Obects (LaunchPad, WEBI, Business Views/Crystal Reports) OR Microsoft Power BI OR GCP (BigQuery, Looker) Preferred Qualifications 2+ years' experience with Cloud / Big Data data storage technologies (GCP/AWS). * 1+ years of experience in the healthcare industry. * Experience in any of the following functional areas (call, claims, utilization management, grievances, appeals) would be ideal. * 1+ years of experience with automation technologies (Python, Alteryx, Dataiku). * 1+ years' experience of data universe building or database admin development. * Ability to communicate with both technical and non-technical colleagues. * Comfortable with SharePoint and QuickBase (i.e. project tracking and collaboration tools). * Experience in process improvement or automating end-to-end processes. * Familiar with Agile project management release methodology & terminology., Bachelor's degree or equivalent work experience required, advanced degree preferred OR Technical certifications for the technologies listed in the job description. ## Description The Aetna Complaints, Grievance & Appeals (CG&A) organization is looking for the right candidate to help the CGA Insights team to support our data-driven analytics, root-cause analysis and process improvement activities. This new position will work with current team members on various activities impacting the CG&A organization to better respond to incoming data and report requests. This will include develop & updating of executive meeting materials, document existing processes and workflows, improving automation and collaborating with our business partners & stakeholders on the various operational and regulatory project deliverables the team is responsible for. This role provides an opportunity for the applicant to evolve into a reporting subject matter expert on the CG&A process across the multiple lines of business within Aetna/CVS Health. Responsibilities for this role will include: * Perform intake, triage, tracking, and fulfillment of incoming data & project requests. * Reach out to requestors to further define, document and finalize requirements. * Help execute standardized decision analysis reporting (YOY/MOM, QOQ) trend views. * Support team members w activities around development of GCP data repository (i.e. BigQuery) * Support team members w development of new semantic reporting environment. * Identify automation opportunities for various technologies & tools (Python, GCP, Alteryx, Dataiku) * Monitor data quality and collaborate with Sr. Management on data trend changes * Perform deep dive analysis to help identify potential drivers of higher incoming case volumes. * Evaluate resolved case data to identify opportunities to improve the decision-making process. * Deliver actionable insights & recommendations to Executive Leadership to enable better decision-making and strategic planning. ## Related Videos - [Data Fabric in Action - How to enhance a Stock Trading App with ML and Data Virtualization](https://www.wearedevelopers.com/videos/253-data-fabric-in-action-how-to-enhance-a-stock-trading-app-with-ml-and-data-virtualization) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) ## Related Articles - [Top Big Data Technologies That You Need to Know](https://www.wearedevelopers.com/magazine/108-top-big-data-technologies-that-you-need-to-know) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story)