> Markdown version of [/jobs/ext/277646-desktop-support-it-support-technical-support-helpdesk-support](https://www.wearedevelopers.com/jobs/ext/277646-desktop-support-it-support-technical-support-helpdesk-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support/IT Support/Technical Support/Helpdesk Support - **Company:** Digital Intelligence Systems, LLC - **Location:** Bridgehampton, NY, United States - **Experience:** Expert - **Salary:** $62,400.0 - $75,130.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Computer Literacy, Servicenow - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5075be055fc37c31 ## About the Role * Presents well, has a Professional presence while remaining personable * Ability to deal with Executives * Ability to provide VIP White glove service * Exemplary customer service skills (verbal and written) * Onsite (not hybrid or remote) at several Real Estate Branch offices between 9 and 5:30pm with local travel * Works well independently as well as in a team setting * Flexible and able to readjust due to changing priorities in an Executive environment * Ability to manage multiple competing priorities and prioritize effectively * Good time and task management skills * High level of emotional intelligence * Mobile device computing skills * Basic hardware, network, and telecom troubleshooting and support * Microsoft 365 knowledge * ServiceNow and Ivanti experience a plus * Ability to perform Root Cause Analysis * Experience working with processes and procedures in a large organization preferable * Re-images computers, performs data migrations and restorations * Proficient Windows and Mac troubleshooting and support * Conducts remote problem solving as needed * Growth mindset * Able to lift 50 lbs. unaided * Years Exp: 5 - 10, * High school or equivalent (Preferred), * Desktop support: 5 years (Preferred) ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)