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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT BUSINESS MANAGER I (SRPS IT BUSINESS MANAGER I) - **Company:** State of Maryland - **Location:** Baltimore, MD, United States (Remote available) - **Experience:** Starter - **Salary:** $66,314.0 - $84,876.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Business Software, Cyber Security, Information Systems, Data Validation, File Systems, Pivot Tables, Productivity Software, Office365, Information Technology - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=66268c656aad6fe6 ## About the Role Do you have experience in Administrative experience?, Do you have a High school diploma or GED?, Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Two years of experience in an administrative capacity using personal computers. Notes: 1. Candidates may substitute a Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field for two years of the required experience. 2. Candidates may substitute an Associates degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field for one year of the required experience. SELECTIVE QUALIFICATIONS One year experience coordinating and/or supporting procurements. DESIRED OR PREFERRED QUALIFICATIONS Please note that your answers to the supplemental questionnaire must correspond to the information provided on your application to receive credit Preferred candidates will possess the following qualifications: * Advanced proficiency with Microsoft Word including long document- features (styles, section management, tables of contents, review/track changes) * Intermediate or advanced Microsoft Excel skills (formulas, pivot tables, lookups, data validation) or relevant certifications. * Experience participating in or coordinating annual budget processes, expenditure tracking, or financial reporting. * Experience developing and/or recommending Microsoft training for staff. * Experience supporting cybersecurity or compliance activities such as cybersecurity awareness training platforms, vendor risk surveys, SOC report collection, or data entry into GRC systems., Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. This list will be used by the hiring agency to select employees. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire. Due to the confidential nature of the work, selected candidates must undergo and pass a background check. ## Description A State Retirement Agency (SRA) IT Business Manager I is the intermediate level of work in support of the administrative and business operations of the SRA Information Systems division., This position duties include: * Procurements - Upon request from IS business units-either new or prompted by renewals-initiates procurement transactions for IT products or services; obtains quotations from vendors; creates accurate requisitions; obtains approvals and submits for processing; tracks and reports statuses, issues, assuring timely processing and receipt; routes invoices for approval; tracks payment and reports status; assists in bringing successful and timely conclusion to the procurement process. Maintains sufficient understanding of critical/key IS products/services to prioritize reminders and status reporting such that management is aware of pending deadlines and potential risks. * IT Business Operations - Facilitates the organization and electronic storage of IT communication, documents, and contracts throughout their lifecycle, maintaining a sensible and consistently used filing system for the division. Advises IS staff on consistent adherence to filing standards and adapts the system as needed. Maintains advanced skills in modern business productivity software (such as Microsoft 365 applications) and leverages functionality to enhance processes. Provides ad hoc user support related to business applications. Supports Agency-wide Microsoft 365 user training by researching suitable training offerings, recommending appropriate courses, coordinating rollout, and tracking participation. Organizes, documents, and improves IS business operations policies and procedures. Organizes and schedules meetings related to IS operations. * Budgets - Coordinates the annual budget process within the IS division. Maintains awareness of key steps and deadlines and ensures unit heads are informed. Tracks, monitors, and reports budgeted versus actual expenditures and assures expenditures are categorized correctly. Assistswith development of expense justifications for requested budget items. Maintains awareness of critical/key IS expenditures to prioritize reminders and reporting such that management is appraised of potential issues. * Other Duties - Assists with the Agency hardware inventory process and manages the inventory of consumables and office supplies. Supports Cybersecurity compliance activities including Third Party Risk Management surveys, collection of SOC reports, vendor questionnaire coordination, and documentation tracking. Assists with data entry, task tracking, and reporting in the Agency's Governance, Risk & Compliance (GRC) platform. Provides administrative support for the cybersecurity awareness training platform including user enrollment, completion tracking, and reporting. May support research into IS or other Agency initiatives involving commercial off-the-shelf (COTS) software to identify solutions for business process improvements. May help prepare request for proposals (RFPs) for IS hardware, software, or services and may serve on vendor evaluation panels. Performs other duties as assigned to support IS operations and Agency objectives. ## Related Videos - [Possibilities with Web Capabilities](https://www.wearedevelopers.com/videos/1575-possibilities-with-web-capabilities) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Scaling Talent from Within: How Upskilling Fuels Growth](https://www.wearedevelopers.com/videos/1379-scaling-talent-from-within-how-upskilling-fuels-growth) - [Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn](https://www.wearedevelopers.com/videos/1856-beyond-hiring-building-a-sustainable-talent-acquisition-engine-at-deutsche-bahn) - [ Project Fugu: Progressive Web Apps, Superpowered](https://www.wearedevelopers.com/videos/290-project-fugu-progressive-web-apps-superpowered) ## Related Articles - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)