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# Tier 2- Tier 3 Remote and Onsite IT Administrator (local Applicants Only)

- **Company:** SJC Technology Inc.
- **Location:** Fort Myers, FL, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $41,600.0 - $49,920.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Antivirus Softwares, Cyber Security, System Configuration, Issue Tracking Systems, Microsoft Office, Remote Infrastructure Management, Software Engineering, Wide Area Networks, Firewalls (Computer Science), Information Technology, Laptops, 3-tier Architectures
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=15505171af305caa

## About the Role

* 2+ years of experience in IT support or as a technician, preferably in an MSP environment.
 * Strong knowledge of:

 * Windows OS and Microsoft Office 365 setup and troubleshooting

 * Network setup, configuration, and troubleshooting (LAN/WAN, firewalls, etc.)

 * Antivirus management and endpoint protection solutions

 * Cyber security awareness principles
 * Ability to clearly communicate technical issues to non-technical users.
 * Strong organizational skills and self-motivation.
 * Reliable transportation and willingness to travel to local client sites as needed.

Nice to Have:

 * Certifications like CompTIA A+, Network+, Microsoft 365, or equivalent.
 * Experience with ticketing systems and remote management tools

Join a team that values integrity, precision, and customer satisfaction. If you're passionate about tech and thrive in a dynamic, client-focused role - we want to hear from you!

## Description

SJC Technology Inc. is seeking a skilled and motivated IT Support Technician to join our growing team. We are a veteran-owned Managed Service Provider (MSP) based in Fort Myers, delivering world-class IT solutions to small and medium-sized businesses across Southwest Florida and beyond.

What You'll Do:

 * Provide both onsite and remote support to clients for hardware and software issues.
 * Troubleshoot Windows desktops/laptops, printers, and peripheral devices.
 * Set up, configure, and maintain Microsoft Office 365 accounts and services.
 * Assist in configuring and maintaining networks, firewalls, routers, and switches.
 * Provide Help Desk support and respond to client tickets in a timely manner.
 * Monitor and manage antivirus platforms across client systems.
 * Educate clients on cyber security best practices and awareness.
 * Collaborate with the internal team on IT projects and proactive system maintenance.


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