> Markdown version of [/jobs/ext/278599-it-admin](https://www.wearedevelopers.com/jobs/ext/278599-it-admin). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Admin - **Company:** Pathway, Inc. - **Location:** United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** System Configuration, Computerized Patient Record System, Data Security, EHR Systems, Google Drive, Electronic Medical Records, Gsuite, User Accounts - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=593d25ba320de6bc ## About the Role Do you have experience in Zoom?, Required * 3+ years of experience in an IT administrator or systems administrator role * Hands-on experience administering Google Workspace * Experience administering Zoom at an organizational or enterprise level * Demonstrated experience with EHR systems in a healthcare setting * Familiarity with healthcare billing platforms and payer portal management * Working knowledge of HIPAA requirements and healthcare data security practices * Strong communication skills; ability to support non-technical users clearly and patiently * Highly organized, self-directed, and able to manage multiple priorities remotely Preferred * Google Workspace Administrator certification * Experience supporting behavioral health, mental health, or outpatient healthcare organizations * Familiarity with common EHR platforms (e.g., Athenahealth, SimplePractice, Kareo, or similar) * Prior experience in a fractional or multi-client support environment ## Description ScaleNP is a fractional operations and administration consulting firm that embeds experienced operators inside mission-driven organizations. We are hiring an IT Administrator to provide dedicated technology support to Rooted Life, a healthcare organization based in San Diego, CA. This is a remote, full-time position. You will serve as the primary IT resource ensuring Rooted Life's staff has reliable, secure access to the platforms and systems they need to operate effectively and serve their clients. Key Responsibilities Google Workspace Administration * Manage user accounts, groups, and organizational units * Configure and maintain Gmail, Google Drive, Calendar, Meet, and related services * Enforce security policies, manage access controls, and monitor for compliance * Support onboarding and offboarding of staff accounts Zoom Platform Administration * Manage Zoom accounts, licenses, and settings * Configure and troubleshoot Zoom Meetings, Webinars, and Phone as applicable * Support staff with Zoom best practices and usage issues EHR System Administration * Serve as system administrator for the organization's Electronic Health Records (EHR) platform * Manage user access, roles, and permissions within the EHR system * Coordinate with the EHR vendor on system updates, issues, and enhancements * Support clinical and administrative staff with EHR-related questions and troubleshooting Billing Platforms & Payer Portals * Administer access to billing platforms and payer portals used for healthcare reimbursement * Coordinate user setup, credentialing access, and troubleshooting across payer systems * Maintain accurate records of platform credentials and access permissions * Liaise with billing staff and external vendors to resolve system access issues promptly General IT Support & Security * Serve as the first point of contact for IT support requests from staff * Maintain documentation for system configurations, access controls, and procedures * Ensure all platforms meet HIPAA compliance and data security requirements * Proactively identify and address technology issues before they impact operations ## Related Videos - [Bitcoin SV: The Massively Scaled Blockchain to Meet Developer Needs](https://www.wearedevelopers.com/videos/20-bitcoin-sv-the-massively-scaled-blockchain-to-meet-developer-needs) - [Hate organising your photos? Try it with 5 Terabytes](https://www.wearedevelopers.com/videos/79-hate-organising-your-photos-try-it-with-5-terabytes) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [State of Angular](https://www.wearedevelopers.com/videos/287-state-of-angular) - [Open Source AI, To Foundation Models and Beyond](https://www.wearedevelopers.com/videos/1375-open-source-ai-to-foundation-models-and-beyond) ## Related Articles - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)