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# Solutions Architect (BMC Helix / BMC Remedy)- 12 month Contract - Hybrid -London - ££Good mark[...]

- **Company:** Hawksworth
- **Location:** London, UK
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Artificial Intelligence, Cloud Computing, Configuration Management Databases, Systems Integration, CIS Benchmarks
- **Published:** September 8, 2026
- **Apply:** https://www.collegerecruiter.com/job/2856354020-solutions-architect-bmc-helix--bmc-remedy-12-month-contract-hybrid-london-good-mark

## About the Role

* 5+ years' experience with BMC Helix (Designing, and Implementing BMC Solutions including ITSM, CMDB, Discovery, Digital Workplace and automation services.
 * Hands-on expertise in BMC Remedy/Helix architecture, integrations, workflows, forms, escalations and service management processes.
 * Strong understanding of ITIL framework and enterprise IT service management best practices.
 * Experience integrating BMC Helix with cloud, infrastructure, monitoring and third-party enterprise platforms.
 * Knowledge of automation, orchestration and AI-driven service management capabilities within BMC Helix environments.
 * Strong experience working with CIS Controls v8.1 and implementing security best practices.
 * Experience working within large-scale enterprise or retail environments supporting transformation and operational improvement programs.



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