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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineering Manager - **Company:** Marks and Spencer plc (UK) - **Location:** London, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Cloud Computing, DevOps, Software Architecture, Redis, Reliability Engineering, Software Engineering, Data Streaming, Strategies of Testing, Datadog, Technical Debt, Apache Kafka, Dynatrace - **Published:** September 8, 2026 - **Apply:** https://www.collegerecruiter.com/job/2856353994-software-engineering-manager ## About the Role * Previous hands-on senior software engineering experience across complex, production-critical systems. * Extensive software engineering experience across a variety of systems and technologies, including large-scale, live operational environments. * Experience building and leading highly skilled engineering teams that deliver high-quality software in high-availability, customer-impacting systems. * Strong understanding of system design, software architecture, cloud technologies, testing strategies, reliability engineering and DevOps principles. * Strong stakeholder management, communication and people leadership skills, with the ability to prioritise effectively and work across engineering teams, technical partners and third-party suppliers. * Kafka Event Streaming * Redis, Dynatrace & Observability Tooling ## Description This is a Hybrid role with 3 days/week in our London Paddington Office We're changing the way we do things, and putting industry leading innovation at the heart of how we operate; we need a stellar engineering team to make it happen. You'll be joining one of the most iconic brands in the UK on its most exciting cycle yet. We're more integrated and product led in our tech teams than ever before: learning, changing, and adapting constantly, with millions of customers and colleagues benefiting from reliable, modern in-store technology every single day. As a Software Engineering Manager within Store Payments & Infrastructure, you will lead teams running and evolving business-critical store systems, ensuring they are reliable in live trading environments. You will work across multiple engineering teams and third-party partners to maximise delivery outcomes in a domain built on complex integrations with store hardware and external systems, improving how these platforms are designed, tested and operated at scale. What you'll do * Being accountable for engineering excellence within your teams, from behaviours to operations, from technical direction to solution in production and from skills and growth to reputation, particularly in live trading environments where reliability is critical. * Cultivating self-management and accountability throughout the team via leadership, clear sense of purpose and thoughtful talent management, ensuring teams can effectively own and operate business-critical store systems. * Leading alignment with the overarching technical strategy and working with the wider Technology organisation to craft it, ensuring it is achievable within the constraints of the store estate and legacy platforms. * Acting as a platform owner, applying product thinking to enable and empower store systems through improved reliability, scalability and developer productivity, while driving effective partner and vendor management. * Collaborating with the wider engineering leadership team to think strategically, drive engineering performance, support the modernisation of systems and reduce technical debt whilst enabling safe, scalable change across the store estate. ## Related Videos - [Modern Data Architectures need Software Engineering](https://www.wearedevelopers.com/videos/1030-modern-data-architectures-need-software-engineering) - [Debugging in the Dark](https://www.wearedevelopers.com/videos/1658-debugging-in-the-dark) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Reducing LLM Calls with Vector Search Patterns - Raphael De Lio (Redis)](https://www.wearedevelopers.com/videos/1714-reducing-llm-calls-with-vector-search-patterns-raphael-de-lio-redis) - [Accelerating Authentication Architecture: Taking Passwordless to the Next Level](https://www.wearedevelopers.com/videos/733-accelerating-authentication-architecture-taking-passwordless-to-the-next-level) - [We adopted DevOps and are Cloud-native, Now What?](https://www.wearedevelopers.com/videos/485-we-adopted-devops-and-are-cloud-native-now-what) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [The Best Software Developer Blogs to Read](https://www.wearedevelopers.com/magazine/156-the-best-software-developer-blogs-to-read) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk)