> Markdown version of [/jobs/ext/2789240-cloud-operations-engineer](https://www.wearedevelopers.com/jobs/ext/2789240-cloud-operations-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cloud Operations Engineer - **Company:** IONOS SE - **Location:** Berlin, Germany - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Amazon S3, Confluence, JIRA, Bash Shell, Cloud Computing, Dynamic Host Configuration Protocol, Software Debugging, Linux, Document Management Systems, Domain Name System (DNS), Virtual Private Networks (VPN), Python (Programming Language), Log Files, Nagios, Software Tools, Ansible, Prometheus, Software Engineering, Virtualization Technology, Wide Area Networks, Scripting, Cloud Platform System, Grafana, Break Fix, Git, Kubernetes, Terraform, Pagerduty, Web Api - **Published:** September 8, 2026 - **Apply:** https://www.adzuna.de/details/5873247157 ## About the Role You will support our Business and Enterprise customers across the full lifecycle of incident handling from initial intake and root cause analysis through to full service restoration. You bring a customer-first mindset and a strong drive to solve complex problems. While we receive requests directly from customers, we operate as an L2/L3 team. You are comfortable managing multiple tasks simultaneously and can set clear priorities even under pressure., * Several years of experience operating cloud infrastructure, Linux, networking, virtualisation (QEMU/KVM), containers (Kubernetes), storage systems, and web APIs * Strong customer-first mindset with a genuine drive to find solutions * Enthusiasm for root cause analysis; log files, traces, metrics and hands-on troubleshooting * Solid network debugging skills across LAN, WAN, VPN, DNS, and DHCP * Familiarity with S3 and storage concepts (file, object, block) * Experience with monitoring and alerting tools such as Prometheus, Grafana, and OpsGenie * Knowledge of common development and deployment tooling: Bash, Python, Ansible, Terraform, Git * Experience with ticketing and documentation systems (Jira, Confluence, or similar) * Scripting and software development skills; experience using AI tools in this context is a plus * Willingness to undergo extended security vetting (SÜ2) * Fluency in German and English ## Description We are looking for experienced Cloud Operations Engineers with strong backgrounds in Linux, Windows, networking, and cloud environments to join our Customer Operations team., We operate 24/7 across three shifts. You are comfortable participating in shift rotation and being scheduled accordingly. Some of our work touches sensitive areas; you are willing to undergo an extended security vetting process (SÜ2). Our customers communicate in both German and English, and you are equally confident in both. Tasks * Act as both technical advisor and ops engineer for Enterprise customers in complex, multi-layered environments * Analyse customer workloads, debug complex incidents, and deliver lasting resolutions or effective workarounds * Automate recurring tasks and problems using scripts, tooling, and AI-assisted solutions * Collaborate with Development and Sales teams to improve overall service quality and platform stability * Work in security-sensitive environments under strict compliance and regulatory requirements * Monitor cloud infrastructure proactively and respond decisively when anomalies arise ## Related Videos - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) - [Let developers develop again](https://www.wearedevelopers.com/videos/463-let-developers-develop-again) ## Related Articles - [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)