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# Senior Information Technology Technician

- **Company:** WeDoData
- **Location:** Greater London, UK
- **Experience:** Expert
- **Salary:** £40,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Servers, Microsoft Software, Azure Active Directory, Microsoft InTune, Information Technology, Casper Suite
- **Published:** September 8, 2026
- **Apply:** https://www.collegerecruiter.com/job/2840674691-senior-information-technology-technician

## About the Role

You will have excellent proven experience providing 2nd and 3rd line IT support in an educational environment, in a customer-facing role, supporting end users. The school is mostly Microsoft based, so experience working in a Microsoft environment supporting Azure Entra ID, Active Directory, Group Policy, Microsoft 365, etc. is essential. In this collaborative team you will need to be a team player with excellent communication skills.

 * MDM experience - JAMF/Intune
 * Experience working in an education environment (school/college/university)
 * Excellent knowledge of Microsoft technology

## Description

As a senior point of escalation for IT support, you will take responsibility for issues passed on by 1st line technicians. This includes:

 * General troubleshooting of user devices, systems support for Microsoft 365, Active Directory, Windows servers
 * General maintenance including patching & updates
 * Documentation production
 * Support & mentoring to 1st line technicians


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