> Markdown version of [/jobs/ext/2791315-senior-2nd-3rd-line-it-support-engineer-msp](https://www.wearedevelopers.com/jobs/ext/2791315-senior-2nd-3rd-line-it-support-engineer-msp). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Senior 2nd/3rd Line IT Support Engineer - MSP

- **Company:** Focus IT
- **Location:** Greater London, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Office, Microsoft Operating Systems
- **Published:** September 8, 2026
- **Apply:** https://www.collegerecruiter.com/job/2840675632-senior-2nd3rd-line-it-support-engineer-msp

## About the Role

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Directory, Exchange, and Office 365. Responsibilities include managing service desk requests and ensuring client satisfaction. Excellent communication skills and a proactive approach to customer service are essential. This hands-on role may involve VIP telephone and client-side support.
#J-18808-Ljbffr



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