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# IT Specialist

- **Company:** QuesTec Service
- **Location:** Columbia, MO, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Software Applications, Desktop Computing, Information Technology Operations, Networking Basics, Phishing, Microsoft SharePoint, Wi-Fi Technology, Network Routers, Peripherals, Computer Equipment, Laptops, User Accounts
- **Published:** May 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=872b19b89f04f1c0

## About the Role

Do you have experience in macOS?, * IT-related degree or certification (preferred but not required)

 * Basic understanding of computer hardware, operating systems (Windows/macOS), and common software applications
 * Familiarity with networking fundamentals (Wi-Fi, routers, basic troubleshooting)
 * Strong problem-solving skills and willingness to learn
 * Good communication skills and a customer-service mindset
 * Ability to work independently and manage time effectively
 * Positive attitude and outlook
 * Excellent time management and organizational skills
 * Solid understanding of confidentiality in an information-sensitive employment role
 * Attention to detail and quality of work performed by self and work to be assigned to project(s)
 * Experience with multi-site environments

## Description

We are seeking a motivated and reliable IT Support Specialist to join our Service group. The service group is comprised of multiple locations in four states and growing. This role includes hands-on experience in onboarding new employees on applications, troubleshooting, technical support, and day-to-day IT operations. This position will be a full-time position reporting to the VP of Finance.

Primary Duties:

 * Provide first-line IT support for end users (in person/remote)
 * Triage and resolve hardware, software, and Microsoft 365 issues
 * Set up and deploy laptops, desktops, and peripherals
 * Manage user accounts (Microsoft 365: users, groups, SharePoint access)
 * Review and respond to reported phishing emails
 * Escalate complex technical issues to supervisor/vendors, as needed


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