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# Service & Technical Support Engineer £40,000

- **Company:** Pulsar Measurement
- **Location:** Worcestershire, UK
- **Salary:** £40,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint
- **Published:** September 8, 2026
- **Apply:** https://www.collegerecruiter.com/job/2820330270-service--technical-support-engineer-40000

## About the Role

* Excellent written and verbal communication skills
 * Technical electrical/electronic engineering background.
 * A sound, logical approach to learning and problem solving.
 * Good understanding of industrial measurement equipment and measurement techniques.
 * Experience servicing/repairing electrical equipment; including soldering to component level is preferred.
 * Good understanding of on-site health and safety requirements employed throughout target industries.
 * Ability to safely work alone and with others as part of a team.
 * Confident and calm telephone manner.
 * Good time management and planning skills.
 * Good understanding of Microsoft Office - Excel, Word, Outlook, Powerpoint, SharePoint, Teams
 * Previous use of CRM software., * Good understanding of basic electronic circuits. A formal qualification in electrical/electronic engineering preferred
 * Full clean driving license
 * Industry recognised health and safety qualification desired, Ability to uphold Pulsar Measurement's mission and vision. Must be accountable and adaptable to changing priorities, trustworthy, loyal, helpful, friendly, courteous, kind, cheerful, thrifty, and respectful.

## Description

Provide the highest standard of remote technical support to Pulsar customers while delivering on-site technical services safely, efficiently, and professionally. Conduct testing across the Pulsar product range, diagnose faults, and perform repairs and maintenance on system hardware to ensure optimal performance and reliability., * Health check & measurement verification of existing equipment

 * Logically diagnose, determine & apply corrective action for measurement issues
 * Service/Repair of measurement systems
 * Deliver customer training of measurement systems
 * Identify opportunities for repeat site service business
 * Testing and verifying new product developments
 * Assess risks of work location and activities

At Head Office

 * Provide remote technical support for Pulsar Measurement products via telephone, email, and other communication channels
 * Assist with servicing products returned for repair
 * Prepare Risk Assessments & Method Statements for submission prior to customer site visits
 * Assist with testing new product developments.
 * Resolving technical customer queries liaising with Sales/Quality/Engineering/Product Management teams as necessary
 * Feedback updates in H&S practices and requirements for different sites and industries
 * Provide VOC feedback to Product Management/Quality/Engineering teams for product enhancement & NPI purposes


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