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# Senior IT Support Engineer

- **Company:** Miller Solutions
- **Location:** Chesterfield, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Document Management Systems, Domain Name System (DNS), Microsoft Dynamics CRM, Hyper-V, Network Troubleshooting, Routing, VMware Virtualization, Network Routers, Computer Network Technologies, Firewalls (Computer Science), Server Operating Systems & Platforms
- **Published:** September 8, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/senior-it-support-engineer/46461422

## About the Role

consistently delivered. Please note that this role will involve occasional travel and some out-of-hours work to meet customer and business requirements. Key Responsibilities: * Provide desktop, server and infrastructure support to business clients. * Manage and monitor backup and disaster recovery systems. * Maintain and develop remote monitoring and management (RMM) platforms. * Support and manage security solutions including firewalls, antivirus and email security. * Administer internal systems including Dynamics CRM and IT Glue. * Manage support tickets, calls and emails, ensuring timely resolution. * Diagnose and resolve hardware, software and networking issues. * Prepare, configure and deploy PCs, laptops and other IT equipment. * Carry out workshop repairs and hardware upgrades. * Maintain accurate technical documentation and records. * Deliver exceptional customer service and technical support. Skills & Experience: * Minimum 2 years' experience in an IT Support or MSP
environment. * Strong knowledge of Windows desktop and server operating systems. * Experience with Microsoft 365, Exchange and Active Directory. * Understanding of networking technologies including DNS, DHCP, routing, switches, routers and firewalls. * Experience with Hyper-V and/or VMware virtualisation. * Familiarity with remote support and RMM tools. * Experience using ticketing and documentation systems. * Strong troubleshooting and problem-solving skills. * Excellent communication and customer service skills. * Full UK driving licence. Apply Now If you're a customer-focused IT professional with strong technical expertise and a passion for delivering exceptional support, we'd love to hear from you. Apply today to join Miller Solutions and take the next step in your IT career



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