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# Communications Support Lead (External...

- **Company:** U.S. Navy
- **Location:** Vienna, VA, United States
- **Experience:** Expert
- **Contract:** Internship / Graduate position
- **Skills:** Databases, Data Transmissions, Microsoft Office, Operational Data Store, Web Platforms
- **Published:** May 22, 2026
- **Apply:** https://www.juju.com/job/00000000g1hsg1

## About the Role

+ 6+ years of experience in communications support, coordination, or specialist-level support roles.

 + Working knowledge of written and verbal communication principles used to support internal, marketing, and corporate communications.

 + Attention to detail when proofreading, formatting, and reviewing content for accuracy and consistency with established guidelines.

 + Working understanding of brand voice, tone, and messaging standards and the ability to apply them to assigned communications.

 + Ability to manage multiple tasks, prioritize work, and meet deadlines for routine communications activities.

 + Proficiency with common workplace and communications tools (e.g., Microsoft Office, intranet platforms, basic content or media databases).

 + Basic experience supporting digital communication channels such as intranet, email, social media, or web platforms.

 + Ability to follow established processes and use judgment within defined guidelines to complete work.

 + Openness to feedback and demonstrated ability to apply guidance to improve work quality.

 + High School Diploma.

Desired Qualifications

 + Associate's degree in Communications, Marketing, Journalism, or related field.

 + Experience supporting communications operations in regulated or financial-services environments.

## Description

Provides operational support to Marketing & Corporate Communications functions by supporting the execution and monitoring of communication activities and campaigns. Assists in analyzing operational data, preparing reports, supporting cross-functional workflows, and contributing to the development and improvement of communication processes, standards, and governance practices.

Responsibilities

 + Coordinate work intake and triage activities to support resource prioritization across communications queues.

 + Develop and maintain SOPs, templates, and governance practices for trafficking, publishing, measurement, and records retention.

 + Coordinate complex review and approval processes with legal/compliance, risk, brand, and business stakeholders.

 + Support complex content operations (e.g., campaign launches, site sections, executive communications) to ensure readiness and quality.

 + Prepare and deliver operational and analytics reports to inform workflow and process improvements.

 + Provide functional guidance and quality support to less experienced team members.

 + Serve as an operational point of contact for incident or crisis communications logistics.

 + Identify and recommend improvements to workflows, tools, templates, and automation to increase efficiency.

 + May perform other duties as assigned


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